Apsara Beachfront Resort And Villa (อัปสรา บีชฟร้อนท์ รีสอร์ท แอน วิลล่า)
សណ្ឋាគារ ការបឹងផ្អេក 45 Moo 2, ហាមឃឿក, ផាងង៉ា, 82220, ថៃ
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About Apsara Beachfront Resort And Villa
Superior room Deluxe room Pool Access room Garden Villa room Pool Villa room Discover the natural beauty of Thailand at the tranquil and romantic Apsara Beachfront Resort and Villa, Khaolak, located on a secluded beachfront in Khao Lak, Phang Nga province, just 95 kilometres from Phuket International Airport. Phang Nga offers a myriad of stunning natural attractions including Phang Nga Bay with hundreds of islets rising from calm emerald waters and the popular James Bond Island. Apsara Beachfront Resort and Villa, Khaolak is a nature lovers' hideaway boasting white sands, azure blue Andaman Sea, tropical gardens and picturesque lagoon. Perfect for honeymoons and weddings, the serene resort offers a range of luxury accommodation from rooms and suites to private villas. With a rejuvenating spa, delicious dining venues and superior leisure facilities and services, guests will find all they need for a wonderfully relaxing holiday.
Amenities
- ចូល 24 ម៉ោងចូល: Yes
- តុមុខ 24 ម៉ោង: Yes
- សន្តិសុខ 24 ម៉ោង: Yes
- ការដឹកជញ្ជូនតាមអាកាសយានដ្ឋាន: Yes
- ទាំងអស់បញ្ចូលគ្នា: Yes
- ការផ្ទុកឥវ៉ាន់ឥវ៉ាន់: Yes
- បារ / កន្លែងសំរាកលំហែ: Yes
- ឆ្នេរសមុរត: Yes
- ការជួលកង់: Yes
- អាហារពេលព្រឹកដែលមាន: Yes
- អាហារប៊ូហ្វេអាហារពេលព្រឹក: Yes
- មជ្ឈមណ្ឌលពាណិជ្ជកម្ម: Yes
- អាហារពេលព្រឹកគួរឱ្យសរសើរ: Yes
- សេវាកម្មបូកសរុប: Yes
- បន្ទប់សន្និសីទ: Yes
- ម៉ាស្សា: Yes
- ការផ្លាស់ប្តូររូបិយប័ណ្ណ: Yes
- មុហខ្យេបលចេញចាក: Yes
- សម្អាតស្ងួត: Yes
- ការព្យាបាលមុខ: Yes
- គ្រឿងបរិក្ខារសម្រាប់ភ្ញៀវពិការ: Yes
- មជ្ឈមណ្ឌលហាត់ប្រាណ: Yes
- សុខភាពសម្បទា / បន្ទប់ឡចំហាយអេស្បាញ: Yes
- ម៉ាស្សាបាតជើង: Yes
- អ៊ិនធឺណិតឥតគិតថ្លៃ: Yes
- ម៉ាស្សារាងកាយពេញ: Yes
- អំណោយ / ហាងលក់វត្ថុអនុស្សាវរីយ៍: Yes
- ម៉ាស្សាក្បាល: Yes
- តំបន់លេងក្នុងផ្ទះ: Yes
- អាងហែលទឹក Infinity: Yes
- ការានតាមអ៊ិនធរណេតិន: Yes
- សេវាកម្មដែក: Yes
- សេវាកម្មបោកអ៊ុត: Yes
- ធេវីសសៃ: Yes
- បន្ទប់ប្រជុំ: Yes
- បុគ្គលិកពហុភាសា: Yes
- អាងក្រៅ: Yes
- អាងហែលទឹក / កន្សែងឆ្នេរ: Yes
- អាងហែលទឹកដែលមានទិដ្ឋភាព: Yes
- របារអាងទឹក: Yes
- អាងឯកជន: Yes
- វ៉ាយហ្វាយសាធារណៈ: Yes
- ផោចនីយដ្ឋាន: Yes
- សាឡន: Yes
- សេវាកម្មឡានក្រុងយានយន្ត: Yes
- ស្ប៉ា: Yes
- ម៉ឺនុយរបបអាហារពិសេស: Yes
- ស៊ុនឡួង / កៅអីឆ្នេរ: Yes
- រាបស្មើរស៊ុន: Yes
- ឆ័ត្រព្រះអាទិត្យ: Yes
- អាងហែលទឹក: Yes
- សេវាកម្មតាក់ស៊ី: Yes
- វ៉ាយហ្វាយ: Yes
Features
- ម៉ាស៊ីនត្រជាក់: Yes
- វ៉ាយហ្វាយឥតគិតថ្លៃ: Yes
- ត្បូងលាក់: Yes
- រទេះរុញអាចចូលដំណើរការបាន: Yes
Room Features
- ទូរទស្សន៍អេក្រង់រាបស្មើ: Yes
- និផាប: Yes
- បារតូច: Yes
- យ៉រឯកជន: Yes
- តុតឹកកក: Yes
- សេវាកម្មបន្ទប់: Yes
- ផាបក្ផានរេកាហថ្នាក់: Yes
- គ្រឿងបរិក្ខារបន្ទប់វីអាយភី: Yes
Contact & Hours
45 Moo 2, Khuekkhak, Khao Lak 82220 Thailand
Nearby Attractions
Reviews ()
Mr & Mrs Bell Honeymoon (never written that before) 😍
We were booked into a Deluxe room, upon arrival I found out it was on the first floor, as I have limited mobility Clare was taken to see two alternatives plus the original room. She was shown the original room which was great, then a ground floor room overlooking bushes, not so great. Next it was a Villa with a pool, as we had only been married for 72 hours we decided to go for the Villa, however we had to pay over 30, 000 baht which in hindsight was excessive especially when guests are being upgraded FOC whilst we are here. It's our Honeymoon so that's very disappointing. Thankfully we are eating Villa side which is a la carte for lunch and dinner, great food, breakfast great also. The Villa (807) is great, pool brilliant. Food in main restaurant is not up-to the same standard as Villa side so thankfully paying for the upgrade is a godsend. The staff, the staff are incredible, every single one of them is a credit to the hotel. We are only half way through our Honeymoon so hopefully the weather holds!
Schönes Ruhiges Strandhotel
Nachdem wir vier Urlaube im Ramada Hotel verbracht haben, zog uns es diesmal etwas weiter nördlich ins Apsara. Wir hatten hier eine Jacuzzi Villa für 2 Wochen gebucht, daher bezieht sich diese Rezension in erster Linie auf den Villen Bereich. Das Hotel ist in zwei Bereiche eingeteilt: der eigentlichen Bereich mit den einzelnen Zimmern, der Rezeption, zwei Restaurants, einem kleinen Shop, und zwei Pools, und den bereits erwähnten Villen Bereich. Diese sind durch einen Fluss voneinander getrennt über den eine Beton Brücke führt. Auf der Villen Seite gibt es ebenfalls einen Pool, ein Restaurant wo man auch frühstücken kann, und ein sehr kleines Gym. Auf der gesamten sehr gepflegten Anlage laufen überall verschiedene Eidechsen, Warane, verschiedene Vögel, Streifenhörchen und andere Tiere umher. Die Zimmer: Wir hatten, wie erwähnt, eine Jacuzzi Villa gebucht. Diese war sehr geräumig, es gab Schlafzimmer, Wohnzimmer (wo ein Sofa zu einem weiteren Bett ausgezogen werden kann) und einen Bad Bereich mit räumlich getrennter Dusche und Klo. Die Betten waren bequem, es gab mehr als ausreichend Platz und genug Schränke und Ablagen. Die Klimaanlage war gut einzustellen und die Villa wurde einmal am Tag gründlich gereinigt. Das Inventar war leicht abgewohnt aber unserer Ansicht noch vollkommen ok. Die Restaurants: Wir waren abends meistens auswärts essen, es gibt 5 Thai Restaurants in 15min Geh-Reichweite und ein Taxi nach Bang Niang, wo es eine Vielzahl unterschiedlicher Restaurants gibt, ca. 300-400 Baht. Wir aßen einmal im Haupt Restaurant auf der Hotel Seite das Buffet, waren aber etwas enttäuscht von der Auswahl an Thai Speisen. Das Strand Restaurants bietet italienische Küche und bereitet hervorragende Pizzen zu. Das Frühstück war reichhaltig und lecker, auch wenn wir im Ramada ein bisschen mehr Auswahl und Abwechslung vorfanden. Der Service: Das Personal war ausnahmslos sehr freundlich und hilfsbereit. Der Strand: Das Apsara liegt an einem wunderschönen, flach abfallenden Strand mit tollen Wellen. Der Abschnitt ist sehr beliebt bei Surfern, ein Board kann vor Ort für 200Baht / Std geliehen werden. Aber auch zum Baden ist der Strand super und auch für (kleinere) Kinder geeignet. Sonstiges: Es gibt zwei recht kleine Fitnessräume. Das auf der Villen Seite verfügt nur über zwei Cardio Geräte und eine paar Kurzhanteln. In dem auf der Haupt Seite gibt es dazu noch einen Multi Kraft Turm, dem man sich oft mit mehreren anderen Leuten teilen musste. Für ein Hotel dieser Größe bin in in dieser Hinsicht deutlich besseres gewohnt. Ein weiteres Ärgernis ist das immer allgegenwärtige Reservieren von Liegen am frühen Morgen. Mehrfach fanden wir da kaum noch Platz und mussten dann feststellen, dass die Leute, die die Liegen morgens blockiert hatten, erst am Nachmittag an den Pool kamen. Da würde ich mir ein bisschen mehr Initiative vom Hotel wünschen. Die Gäste kamen während unseres Aufenthaltes so ca. zu 50% aus dem deutschsprachigen Raum, zu 40% aus Großbritannien und zu 10% aus der restlichen Welt. Ob man auf seinem Zimmer eine kostenlose Minibar hat und ob man das Shuttle nach Bang Niang gratis nutzen kann, hängt wohl in vielen Fällen davon ab, über welchen Reiseveranstalter man den Aufenthalt gebucht hat. Während bei und das inklusive war, hätten unsere Freunde dafür bezahlen müssen. Alles in allem haben wir unseren Aufenthalt sehr genossen, uns immer sehr wohl gefühlt und schließen nicht aus, nochmal hier unseren Urlaub zu verbringen.
อัปสรา เขาหลัก ที่ๆสร้างรอยยิ้มและความประทับใจ
บริการดีมาก เจ้าหน้าที่ให้คำแนะนำทุกอย่างอย่างดี การเข้าออกง่าย อาหารเช้าอร่อย กาแฟทางโรงแรมรสชาติดีมาก บรรยากาศเงียบสงบเหมาะกับการพักผ่อน วิวสวยมากค่ะ มีกิจกรรมเซิร์ฟให้เล่น มีห้องให้ออกกำลังการเบา ๆ มีคาเฟ่น่ารัก ๆให้พักผ่อน สถานที่กว้างขวาง มีพื้นที่สีเขียวเยอะมาก อยู่ที่เดียวไม่ต้องออกไปไหน
Needs improvements
The fire show on the Saturday was very good, and the dj / atmosphere was good in the beach bar at night. We checked in a deluxe double with balcony and the room stunk of mould and damp, we tried to air it out and use candles to mask the smell but it was in the curtains and cupboards and not going away. We changed room for an extra 3000b, it was nicer, as it had a bath and sea view but the bed was smaller and hard as rocks and there was still a smell, so probably not worth the money to 'upgrade' - I would have thought they would change rooms as a gesture of good will but it is clearly all about making money here. In the morning we asked for some water from the beach restaurant at 10.40am and they refused us and told us they don't serve until 11am. The sun beds were dirty, doesn't take a lot to wipe them down in the morning. We found that the staff on the villa side were hospitable and knowledgeable, and the area was much cleaner. I would suggest just paying more for a villa as we ended up spending £650 for 3 days here. Including a £50 laundry fee for 1 load. It cost 600b return to get to Khao Lak in a taxi so unless you spend on taxis you will be stuck at this resort. I recommend hiring a car or bike for the days you are here so you can explore the local areas.
Апсара - это рай
Отель просто потрясающий! Но только для любителей и ценителей природы. Расположен в удаленном месте от всего на свете. Особенно впечатляет широченный пляж, растянувшийся на несколько километров влево и вправо от отеля - рядом нет других гостиниц, нет и жилых домов, поэтому пляж - весь ваш. Отдельное украшение - река. Она разделяет отель на две части: там, где виллы и там, где корпуса. Река, как и линия берега меняется каждый день, даже, скорее каждый час. Она то мелкая, то глубокая. Где еще недавно была вода, уже песчаное дно. Она впадает в море, и рельеф пляжа меняется тоже каждый час. Расписание приливов и отливов можно увидеть у ресторана, в котором подают завтраки. Море теплющее, чистое, пляж тоже, ни пылинки, ни соринки. В отеле много живности: вараны, гекконы, еще какие-то ящерицы, неопознанные мною, лягушки, белки, птицы - священные майны. Они совершенно не пуганные, ходят прямо дорожкам, приходят к бассейну, майны клянчат еду во время завтрака. Это из приятного. Из неприятного - вечером, когда вы сидите на балкончике, не включайте на нем свет: на него слетается и сползается разная живость - мошкара и геккончики, которые, по идее, должны есть мошку, но, видимо, всю съесть не успевают. Обязательно возьмите с собой спрей от насекомых, мошка не жужжит и кусается не больно и даже незаметно, только потом у вас все ноги будут в красных точках, а через 2-3 дня места укусов начинают дико чесаться.) Мы жили на территории, где корпуса. Она лучше. Почему? Потому что там, где виллы, всего один бассейн и ресторан (мы в него не ходили, а в бассейне поплавали), до пляжа надо пройти через небольшой сосновый лес, а на берегу - база серфингистов " Меморис ", место, весьма экзотическое. Много серферов, шумно, и не так чисто - так как это уже не территория отеля. Там есть и ресторанчик, недорогой, но еда так себе. Средняя. А для любителей " поострее " - полуголые бармены и канабис на любой вкус - его в Тайланде легализовали. А сама территория вилл похожа на подмосковный коттеджный поселок: каждая из вилл стоит за отдельным заборчиком, за которым ничего не видно, но понятно, что территория маленькая и личный бассейн, за который и дерут деньги, совсем крохотный. Виллу имеет смысл брать только если вы едете большой компанией - там несколько комнат, а цена на всех одна, независимо от количества отдыхающих. Между двумя территориями отеля каждый час курсирует экомобиль - но там и пройти-то всего ничего: либо по мосту, либо прямо вброд через речку, что ближе и удобнее. На территории, где корпуса, - два бассейна, один у корпусов, живописный, и в основном в тенечке, другой - панорамный, на самом берегу моря. Оба очень хороши, и народу там плавает почему-то немного, что приятный бонус. У нас были включены только завтраки, и это было правильным решением. Все включено или полупансион стоят намного дороже, но вы будет привязаны к одному ресторану и без особого выбора. Завтраки в нем хорошие, обильные, европейские (ветчика, сыр, сосиски, яйца, йогурты, фрукты, жарят при тебе омлет с любыми наполнителями, готовят тайскую лапшу и рис, также есть одно-два горячих мясных блюда), всегда полно свободных столиков и нет очереди у столов раздачи. А ужин мы попробовали только один раз в этом ресторане, нам совершенно не понравилось, невкусно, дорого, остро. Еда, в основном, тайская. Ресторан на берегу посетили лишь однажды: дорого, съедобно, в основном европейская кухня, но таких денег совершенно не стоит, и очень долго надо ждать, когда принесут еду. Мы обедали и ужинали в удивительном, прекрасном, чудесном, потрясающим кафе. Как выходишь из отеля - а дорога там только одна, не перепутаете - есть указатель, что до кафе 300 метров. Проверяли с шагомером - оказалось 850 метров по прямой. Мимо двух заброшенных отелей - тоже экзотика, один из них 5 звезд, но сейчас они стоят пустые, минут 15 пешком, и вот оно чудеснейшее кафе, которое держит приветливая и искренне улыбчивая тайская семья. (Один раз по дороге видели огромного варана, метра два в длину, не меньше, но он увидел нас и ушел в заросли). Это кафе рекомендую всем! Если тяжело пройти пешком, у ворот дежурят таксисты, многие немцы из нашего отеля ездили в это кафе на такси. Значит так, меню в этом кафе на 50 страниц, всё в два раза дешевле, чем в отеле, готовят очень быстро и все невероятно свежее и очень вкусное. Я - мясоед, но в Тае переобулась на креветки и рыбу. Оно того стоит. Если пройти еще метров 200 вперед по дороге от кафе, там есть еще два ресторанчика, в одном из них мы один раз поужинали. Примерно то же самое, что в нашем любимом кафе, но смысла ходить туда нет - и идти дальше, и вид там не на море в пальмах, а на дорогу. Если у этих ресторанчиков свернуть направо, вы найдете единственный магазин в пешей доступности от отеля. Там можно купить сигареты, спиртное, чипсы, тот же спрей от комаров, но цены выше, чем в " 7 / 11 ". Однако до этого сетевого магазинчика пешком из отеля не дойти. Если только такси. До центра города Као Лак из отеля можно заказать трансфер, по-моему три раза в день он ходит. Недорого. Если будете покупать экскурсии - покупайте их не в отеле, в нем намного дороже, а именно в городе: там этих точек продаж экскурсий больше, чем магазинов и кафе. Можно торговаться, цену сбавят. а вас все равно в итоге повезет та же компания, которая и от отеля. В отеле имеет смысл брать только экскурсию. точнее, трансфер до Пхукета, это выйдет намного дешевле, чем такси в обоа конца. В Пхукете посетите Бангла-Роуд, место " разврата " и свободы. Улочка весьма своеобразная, но на любителя. Номера в отеле: очень просторные, удобные, всё идеально, балкон огромный. Не рекомендую брать номера с выходом к бассейну: вокруг все плавают, как будто бы у вас на пороге, в номер к вам заглядывают, это, как минимум, неуютно. Эти номера дороже стоят, кстати. Но вместо балкона у них - выход к бассейну с лежаками и зонтиком). Мы жили на третьем этаже того же корпуса, который с выходом к бассейну. У нас даже окна выходили не на сторону бассейна, а на задний двор - там мы не видели отдыхающих вообще. Мы хотели тишины и покоя, а Апсара это даёт. Лучшие номера с прямым видом на море с 321 по 325. Они чуть подороже, но того стоят. У нас был 329, вид на море боковой. Хотели сделать апгрейт на " сиа вью ", но не было свободных номеров. В отеле есть места для курения - за рестораном, где завтраки, на берегу речки, около ресторана на пляже, около ресепшн и около бассейна у корпусов. Таже курить конечно же можно в номерах - на балконе стоят пепельницы. Только закрывайте дверь на балкон, иначе насекомые заползут или залетят в номер неизбежно. Персонал в отеле очень доброжелательный, все улыбаются, здороваются при встрече. " Здравствуйте " по-тайски звучит как " Сава ди ка " с ударением на " ка ". По-английски тайцы говорят так себе. На ресепшен - норм, чуть подальше - совсем плохо, но есть язык жестов, картинок в меню и цифр) В отеле почти не было русских туристов. В основном тихие и спокойные пожилые немцы, англичане подобрее и помоложе, немного итальянцев, испанцев и французов, а также - тайцев, китайцев, японцев и корейцев. Все ведут себя цивилизованно и никто никому не мешает. Нет ни толпы, ни борьбы за лежали. Все везде свободно, тихо и чинно. В общем, просто замечательный отель, но - не для тех, кому нужны тусовки. Их там нет. раз в неделю разве что файер-шоу на пляже) Тишина, природа, изумительные закаты, пальмы, море, пляж... Я влюбилась в Апсару.
Wir kommen wieder
Waren zum 2. Mal hier und wurden wieder nicht enttäuscht. Für uns eine Oase der Ruhe an einem traumhaften Strand. Zimmer ein wenig in die Jahre gekommen, aber zweckmäßig und immer absolut sauber. Speisen abwechslungsreich und lecker. Alle Mitarbeiter sehr nett und hilfsbereit. Wir kommen wieder.
4th visit
We have just returned from our 4th visit to Apsara Beachfront Hotel & Villa where we had a brilliant holiday. The staff were excellent, always so friendly and helpful even with 1 of the receptionists (Mark) buying some medication for my wife when he had finished work and bringing it to us the next day. The food was delicious and would be changed to avoid any allergies without any fuss and the details remembered for the next time. We could not rate highly enough the cleanliness of the whole resort and the rooms which were cleaned daily. We would particularly like to thank Emee for making our stay memorable and we have already booked to return next January to the best hotel in Thailand and know others have done the same
What an amazing experience, great hotel in khaolak
My friend and I, first time to visit this hotel overall was great. They will gave you a best hospitality in thailand. Special mention to mark, ada, emee, yudi, gift in the reception they always their to help you and provide what you need and the restaurant in kinare the food is delicious. Thanks to apsara, we will comeback soon!!!!
Traumhafter Urlaub; nicht zum letzten Mal
Wir waren zu dritt im Apsara und hatten einen wunderschönen Urlaub. Wirklich sehr nettes und aufmerksames Personal, eine traumhafte Lage an einem wunderschönen Strand und eine sehr komfortable Unterkunft. Jemanden ein Hotel zu empfehlen finde ich schwierig, da jeder seine eigenen Träume und Vorstellungen hat. Aber was ich in meine Bewertung als wichtiges Kriterium heranziehe, ist die Frage: Würde ich wieder hinfahren? - Ja auf jeden Fall. Das Apsara ist etwas abgelegen, aber das wussten wir bei der Buchung und es hat uns nicht gestört. Wir hatten eine der sehr schönen Villen gebucht und waren begeistert. Die Zimmer waren großzügig gestaltet und haben viel persönlichen Freiraum geboten. Die Restaurants und Bars, das Frühstück und die Wahlmöglichkeiten innerhalb der Angebote waren vielfältig. Das Hotel liegt direkt an einem wunderschönen Strand, der zu unser Zelt nie voll war. Zum Teil waren wir ganz alleine und das Meer war traumhaft. Alle Angestellten waren sehr sehr freundlichen, nett und hilfsbereit. Wir haben uns rundherum wohl gefühlt und waren begeistert. Wir kommen bestimmt wieder.
Pool villa restaurant is not open
Staying here at the moment. Lovely hotel, upgraded to two Pool Villas to ensure we could use the extra restaurant in the Villa section. Please beware this is not open, no snacks served until 4.30 for an hour only - not as stipulated I. The brochure with TUI. You have a trek over the bridge to only restaurant that services all inclusive. They have effectively moved the villa Thai / Italian fusion restaurant to the main building which you get tokens to use but this is limited. I will be taking this up with TUI as mid sold! Not three restaurants, one opened at the moment and one you must pay for.
Beautiful clean and accommodating warm resort
The staff were friendly and accommodating and so helpful. The food was fantastic and portions were very adequate. The cleaners. Porters and restaurant staff could not do enough for us. So friendly and helpful The respect shown to guests was gratifying and so humble We will return again without a doubt We came here out of season and it was quiet. But that never stopped the staff catering for our needs or making us feel special throughout our trip and stay.
Worst experience i have ever had
Misunderstanding during check in. I was there to check in late evening. Arguing with front desk staffs for an hour about room type. I bough this voucher from friends and got confirmed that it was a suit seaview. But the staffs insist that it was not. It was a deluxe simple seaview type. After Several calls and spent lots of energy on it. I was like please give me anything. I want to rest! And they upgraded me to villa which i denied because i already living in a house with big pool. After checking and bla bla, i got the room that their reservation confirmed which is Suite sea view. I only stay one night and give away the other night. Because i felt like im desperately wants it so bad. So i check out the next day. I totally stay 12 hrs instead of 2 nights from the booking. Manager only came and asked how was the room. That's all. Never wanted to go back again. One of the " No " list for me
Danke es war schön
Das Hotel war gut und auch das Frühstücksbüffet sehr abwechslungsreich und lecker 😋. Sehr freundlicheres Personal 👍. Ich sage vielen Dank für den Aufenthalt und die Glückwünsche zum Geburtstag 🎂. Gerne wieder 👍. Nur eines noch kurz erwähnt leider hatten wir kein Willkommens Getränke
A few steps from Memories surf bar
First, the premises is nothing less than beautiful. A sprawling estate that spans North of Memories beach bar connected by a quaint bridge over a minute delta to the villas and all day dining to the south. Just walking around and inhaling the sight of fresh water meeting ocean and the peculiar flora and fauna that combines pine with coconut trees is astonishing. Not to mention the sparkling Andaman waves. This is my second visit and it's been a roller coaster to say the least. My first impression was a " cancellation " of my room due to " payment not received " even tho I had payment and order confirmation letters on hand. Checkin was not a pleasant nor seamless experience to say the least. Service is a hit or miss - I assume a top management issue. A few individuals shine: Yuni, Melchie and Amor; the cook at the egg station, housekeeper and a couple others. The rest meet the minimum level of polite but you will not feel a common energy across all staff that you might at other establishments, say The Sis Kata where I stayed recently. Breakfast I can recount easily - noodle bar, congee, egg station, ham, bacon, baked beans, salad bar, fruits, a couple cereals and toast. Weekends you'll see an addition of patongko and khao yum. Coffee is bordering on unpalatable. Room. Bed subpar. Upkeep subpar: bath curtain stained, walls stained with the remains of mosquitoes. Vanity chair stained. Forget about working remotely, WiFi poor. All three carrier signals also poor. Concalls will be consistently dropped reminiscent of a Verizon's " Can you hear me now? " after every 10 paces. As I'm writing this it is pitch dark and has been this way rolling on and off for a few days straight. Now it's understandable as we are far from developed infrastructure but the sense of hospitality and guest satisfaction is severely lacking. A call to ask if everything is ok? None. Fruit basket, nope. Any attempt at not only alleviating guest discomfort or ensuring the highest level of satisfaction is absent. As a matter of fact, service had the gall to charge 300bt to escape from the darkness to 7-11 which was swiftly dropped. In summary, as a guest we do try to be courteous, reasonable and understandable - covid, third party agents, lack of infrastructure etc etc. But let me be clear: we are not your friends being invited to your house. We are paying customers and thus expect accordingly. You probably have competitors out smiling you. I look forward to my next welcome back.
Hugely disappointing hotel but fantastic location
We stayed in Deluxe Room for 5 days 4 nights. The hotel was recommended to us by friends however on arrival it was clear that the hotel was not ready to reopen following closure due to COVID. The swimming pools at the resort side (as opposed to villa) were drained of all water and full of sand and fallen leaves. The whole garden area was covered in leaves and just in general disorder. The restaurants were not open for full hours. The room itself smelt fusty once the aromatic oils had run out, was basic and tired. There was nothing on the website to say that the hotels amenities were not fully open. On checking in we were informed that the road would be closed the following day due to trees being felled so would not be able to leave the hotel by car. The following day started with a power outage for a number of hours, we had to call the reception to see what was happening, no apology just that it was the governments fault. The next day the outage lasted most of the day and we could not drive out until after 3 pm. Sadly there was still no apology just blaming the work outside which I understand is out of their control but reception staff were abrupt when asked about a time line. Breakfast was basic but did follow social distancing and minimal contact. On a more positive note the Zeus restaurant was great value and the pizzas were lovely. The concierge service went out of their way to smile and be helpful. The location is fantastic, the beach is great for surfing and beach combing. Memories beach bar is a must with a great vibe. Over all in its present state the hotel is a 3 star not 4.5 and the website should be more honest.
Disappointing hospitality experience
We stayed in Deluxe Seaview Room. Swimming pool at the resort side (as opposed to villa) was under maintenance throughout the 5D4N period. It would have been nice for the hotel to inform guests when booking or after booking. The garden area was in dire need of cleaning, dried leaves on grounds everywhere. Resort wifi did not work the whole time. We informed the reception and when this was not rectified after repeated attempts, we gave up trying. One of us had a bad bruise from a fall and requested some ice for application. The reception informed us they could not get ice during restaurant closing hours because staff do not surrender the key to the reception. We had a blackout lasting an hour or so, during which no coffee could be made (this was during breakfast hours). When it did come on, we asked instead for coffee to be delivered to our room which never arrived. We do like the room - nothing to complain of (just surprised that there is no glass partition between the bathroom and bed area, instead a roll down curtain is in place) and the beach is perfect paradise. Staff in general are polite and sweet. We just find the inconsistencies in service quality too unpleasant to give it more than 3 stars.
Jag trodde att hotellet var i bättre shick och trodde att det var varierande frukost men ack nej så är det inte
Frukosten var inte på långa vägar så bra och varierande små någon påsodd, vilket vi såg framemot men blev besvikna på. Det är ändå 4 stjärnigt hotell. Våran rum var inte städat så bra, bakom sänggaveln var spindelnät och gammal damm. Krukor med döda växter var inte så kul titta på när man betraktade dem från solstolen. Stranden är jättefin men vi hade röd flagg 4 dagar av 15. Många som trotsar röd flagg. Stora vattennivå skylnader. Det finns några restauranger i närheten för den som vill ha mera att välja bland rätter dessutom och betydligt billigare än på hotellet. Annars finns inte så mycket på stället, någon av hotellen har nästan inga gäster och en stor anläggning är hellt död. Mest tyska turister på Apsara.
Unbelievably Amazing
Long review, hopefully worth your time to read! Where to begin, from our first few minutes upon arrival to the last steps out of the hotel, every second has been wonderful, after a drooling 13 hour flights then a further 2 hour coach to the resort we arrived at 8am being greeted with a flavourfull cup of juice, and I mean jesus christ I could drink that all day instead of the 30+ cocktails they offer, however finding out check in was 2pm was fun in 35°+ heat but thankfully the staff rushed around managing to have us sorted by 10am and we left the reception to our very spacious double room with a gorgeous pool and sea view and air conditioning, jesus that's a life saver, over the course of our 14 day stay we managed to become almost family with most of the staff, knowing all of them on a first name basis and sharing memeories that will last with us a lifetime, the staff you can't fault at all 24 / 7, amazing guest service from the receptionist to the bar staff to the waiters all the way down to the cleaners, chefs and the hotels own taxi service, having laughs left right and centre, the managment is some of the best I've experianced in any hotel, smiles all around from everyone! They make you feel like you belong, the facilities are amazing too, from the pools with slides / built in Jacuzzi's all the way down to the library / comouter area and kids playzone theres something for everyone, plus you have firepits in the middle of the closed off pool / resturant, plus you have the oceon which is ridiculously warm " omg yes please " only a 30 second walk / view distance from the pool if that, high tide is stunning when you can stand on the lit up night bridge and watch all the sealife flow below you, also waterbuffalo frequently visit the river / sea, the waves can be a lot of fun also! Be careful of the undercurrant though, the buffet here is to die for, the cuisine changes daily, international one night, bbq the next then thia and so on and so forth, if you want to spend a little money I recommend the dinner on the beach evening, you get your own little hand built teepee on the warm soft sand with a stunning menu and a bittle of wine, after a long day drinking cocktails by the pool it tops it off, after your meal you can head to the bar with friendly attentive barstaff and make some more amazing memories, this place is also no more than a 8 minute walk from the best elephant sanctuary around, amazing location for the sea, attractions, resturants and bars, the town centre however is about 15 minutes in a taxi! But you have a little in hotel shop that is very friendly, I apoligise again for the long review but I honestly couldnt find a fault in this amazingly located, amazingly run, amazing staff hotel! I really hope this review makes you consider staying here because I have had the best holiday I can think of.
Yet another amazing holiday at the Apsara
This is our second holiday at the Apsara, and it just felt like we were coming home, the staff in every department are fabulous, nothing is too much trouble and they go out of there way to make your stay unforgettable. The beach is amazing, and the sea is so warm, we never saw any jellyfish at all and we swam every day so I don't know wether it's a seasonal appearance. I must also say a big thank you to the director of room staff who located my watch which I misplaced, they have also offered to send it onto me which is wonderful news. So if you are looking for a truly wonderful restful holiday with all the trimmings in the wonderful khao lac area of this beautiful country then look no Further than the Apsara hotel and Villa Spa, you certainly won't regret it. We will certainly be back again.
super amazing
this was our second time to this amazing hotel from the moment we arrived untill the moment we left the staff are the best we have ever had reception staff always on hand to help. all the staff from the cleaners, bar staff, restaurant staff etc work very hard to make your holiday perfect. you will see some bad reviews but dont be put off we never had anything to complain about. our rep Suzie was also very good the best we have had anywhere always spoke to you. i would like to say Ko and Anngra hope spelt correct were always very polite and helpful in the bar thankyou guys. In my point of view its the perfect place for relaxation try a treatment from the ladies near the pool very reasonable and they are always smiling. Please dont listen to negative reviews as there are no negative points
🌞🏖
Wir sind zum wiederholten Male im Apsara Beachfront Resort. Unser Aufenthalt ist jedes Mal ein besonderes Erlebnis. Erneut sind wir in einer Poolvilla, die den Aufenthalt, neben dem Strand, der Sonne und dem guten Essen noch schöner macht. Das Personal ist ausgesprochen freundlich und hilfsbereit! Bei Fragen und Wünschen wurde uns stets sofort weitergeholfen. Ein Danke an das ganze Team! Wir kommen gerne wieder...
Beautiful place
We have just returned from 2 lovely weeks at the Aspara. Fabulous location, polite and very friendly staff, special mention to the waitresses in Kinnaree and the guys on the bar, Fahmi, Mike, Ko & Yudo (hope that's right?) who were willing to engage with you, good food & drinks, gorgeous gardens, pristine beaches as far as the eye can see, what more could you want? It was our first visit to Thailand and we were very happy with our choice. If we have any suggestions for improvement it would be to change the 2 tier system which operates there. All inclusive isn't quite AI. Two of the restaurants are not included, except for one night per week's stay and ice creams & some beverages were excluded too. Slightly disappointing although that's not to complain about the buffet food, just it's nice to get away from this occasionally. It was however disappointing to find holes in the bed linen. We would go back there except if we went back to Thailand we'd explore a different part of the country.
Hotelanlage an einem sehr schönen Strand
Eine schöne Hotelanlage an einem sehr schönen Strand, hier kann man das Meer so richtig geniessen. Das Personal ist sehr freundlich und hilfsbereit. Die Nasszellen im Zimmer sollten dringend renoviert werden, Duschen in der Badewanne ist heute nicht mehr gewünscht. Wir waren über die Weihnachtstage in diesem Hotel und wir wurden bei der Buchung verpflichtet, ein Gala Dinner für den 24. Dezember mitzubuchen. Dieser Abend war das Geld nicht wert. Es kann nicht sein, dass man als Hotelgast zu solchen Anlässen verpflichtet wird. Wir waren das vierte Mal in diesem Hotel, wir würden das aber nie mehr über einen Festtag buchen.
Que du bonheur
Excellent hotel Nous passons actuellement 14 nuits en chambre de luxe : tres grande vue sur piscine Le ménage est très bien fait même si parfois il manque une petite serviette : il suffit de demander et tout est réglé avec le sourire Personnel très gentil toujours ce sourire thaïlandais Le petit déjeuner avec un large choix et realimentè en permanence Les jardins superbes La plage immense avec ses petits restos a 300 mètres face à la mer à gauche Un petit taxi et pour 500 baths Aller et retour et vous êtes au centre de khao lak Le seul bémol La direction devrait Interdire les cigarettes dans l espace transat Je vous conseillé vraiment cet hote pour son calme et son bien être
Poor, wouldnt stay again!
Overall an Ok stay. We really wanted to like this hotel and was looking forward to our stay. However straight away we were hit with dissapointment when we were told we are only entitled to use the buffett and must use a single one use voucher for one of the 2 restaurants. This was annoying as it is advertised as full use off the buffet and two restauraunts. VERY Misleading by TUI & Hotel. I have never been to an all inclusive before when you havent been able to use all the restauraunts. (Mexico all inclusives are too such a high standard EVERYTHING is included. Maybe my standards should be lowered for Thailand.) The food in the buffet was good some nights but very hit and miss and abit repatitive. Also as an all inclusive guest you are treated like second class when it comes to drinks, if you are paying you will recieve cans of branded drinks, proper cocktails, real fruit juice.. however if you are an all inclusive you are not entitled to the canned drinks or proper cocktails. The cocktails are awful nearly undrinkable. The cocktails are literally flavoured water with very slight alcohol contents. The '7up' is in a jug more like water with lemons in. The drinks were the biggest dissapointment also the promise of a swim up bar however they dont say you can only get drinks there if you are staying in a villa (Again treated like second class). TV is very small and only two channels work at once, always freezing and overall again very dissapointing. The wifi seriously needs sorting out sometimes it doesnt work and other times it is so slow it would be quicker to send a message via carrier pigeon back home. Wouldn't mind slow wifi if there was actually anything to do the hotel has very limitied activities everything that is remotly fun usually comes with a price tag, you have to pay to use the pool table / dart board etc. Entertainment of a night is nil to none, occasionaly a man who pops up and sings a few songs appears every so often. Also the sunbeds at the pool are plastic, very flimsy and not many of them at all. Get there early!!!! The hotel says they enforce that they dont allow sunbed hogging but can guarantee by 10am there is no sunbeds left but also no people on them? Really annoying. To end on a positive note the grounds of the hotel and beach are gorgeous the pool is nice and the staff are lovely. But definitly wouldnt stay again.
Entspannung pur
Wir hatten einen super Urlaub. Einen speziellen Dank möchten wir Jane von der Rezeption aussprechen. Mit ihrer hilfsbereiten und fröhlichen Art, hat sie unseren ohnehin schon guten Aufenthalt perfekt gemacht (THANKS JANE!). Die Lage am endlosen Strand ist genial und die Touristen verteilen sich somit angenehm. Die Angestellten sind sehr freundlich und locker. Die Stimmung im Allgemeinen ist sehr erholsam und es läuft kein nerviges Animationsprogramm. Sogar beim X-mas und NewYear Dinner konnte man mit den FlipFlops gehen. Zu empfehlen ist die Thai Cooking Class mit vorgängigem Marktbesuch. Die Köchin P'nah P'kwang hat es zu einem besonderen Erlebnis gemacht (THANKS P'NAH P'KWANG!). Neben den Villen liegt gleich das Elephant home. Ein Besuch dort ist absolut empfehlenswert. Für 200 Baht bekommt man einen Fresskorb und kann die Elefanten füttern. Es gibt auch Packages mit Elefanten baden etc.
Below Expectation
For the kind of price that they are charging, I think it's fair to expect something better from this resort. This was our 8th visit to Khao Lak and there're many hotel choices at the same price range with better facilities & nicer ambience. Breakfast was ordinary at best, wifi was spotty & inconsistent, pool was small relative to the size of the resort, jacuzzi not working at the pools at the hotel side (looked like it has been in the state of disrepair for a while), room is fairly basic without much interior deco. Hotel is located in a quiet part of Khao Lak and is approx 15 mins ride by songthaew to the more happening & vibrant Bang Niang area for more food options, night market or shopping. We had a rental car & that made restaurant hunting easier, hence skipping the limited food options outside the resort. A few positive points about the resort are clean surrounding, friendly staff, an excellent beach in front of the resort & happy hours at the beach bar Zeus. If you prefer a resort with more vibrant surrounding & nearer to the amenities, I certainly would not recommend this hotel.
Ok not good
we arrived las hotel in our trip first impressions good, We were shown to our room superior 341 not having stayed in the two previous hotels with delux and superior rooms I expected the same standards it smelt was dirty I was early sick with smell moved to 142 no better they started to clean the room put air conditioning and air fresheners in a bubbling machine I was gutted after calming down I thought we're only hear for 6 days. rooms have very little space for clothes so I mainly lived out of my case we were bitten to a level I have now got cellulitis and a lot of these occurred in bed. breakfast ok food is Luke ward not great but got by we ate in the beach bar which was good Beach bar waitress Za is excellent and the boys on a night went to see the elephants behind memories very good and the food at memories is good. On returning to 142 the smell on the corridors is overwhelming I was sick prior to entering the room rooms are old need redecorating and revamping. thank god I didn't go all inclusive it would have braised me off at the standard I was told superior. / deluxe is classed as standard check out miserable no thank you have u enjoyed it and no follow up from the room no I wouldn't recommend it due to the room standards smells foisty rides in room Food Luke warm previously prior to this stayed at Dusit Thani krabi they need to take look at standards there
A few changes needed
At The Apsara now, been here 10 days in swinup room. Location as others have said is a short taxi ride anywhere, so the fact there is little to do other than the bars, means days and evenings involve drinking. An animation organiser could really encourage people to do some simple activity other than drink. The hotel has it says petanque for instance, but never seen anybody playing. Food is ok but not a great deal of choice. and only one paper napkin per meal!. Swim ups nice but again sun lounger on deck not the same as by big pool, with no cushion on top so quite hard and not comfortable. Not all bars are included in AI. which is a shame because the best one is not included. Overall rather disappointed after reading reviews on this forum.
Service à l'hôtel
La manager de cet hôtel a tenté de nous contraindre d'installer TripAdvisor et de cliquer sur une note de 5 / 5 pour répondre à l'une de nos questions qui consistait à savoir l'heure à laquelle le transfert se ferait entre l'hòtel Apsara et l'aéroport de Phuket. La condition était sans équivoque " c'est du donnant / donnant " : une information valait un 5 / 5 sur cet établissement. Nous avons refusé ce chantage et avons trouvé cela déplorable. Les prix appliqués à l'hôtel sont injustifiés. Cela étant, l'hôtel est sympa (sans plus), les petits déjeuners identiques durant 8 jours tandis que la plage est magique, propre et sans discussion un petit paradis.
Déception
Recevoir une reponse du manageur de la reception pour connaitre l'heure du depart de l'hotel a l'aeroport c'est : " on vous rend un service ". J'avoue que c'est nouveau pour moi. Comme c'est nouveau pour moi qu'un manager d'un hôtel m'installe l'application Trivago, met 5 étoiles et me dit que je dois bien avaluer l'établissement pour savoir a quelle heure part la navette pour l'aéroport?! Bref.. Matelas bien trop dure ! Le sourire des employées bien présent tant qu'on va dans leurs sens. Buffet le matin, toujours le même. Rien d'extraordinaire... La plage magnifique. Le prix du taxi d'hotel bien trop cher ! L'hôtel bien trop loin de la ville. L'établissement joue bien son jeux, que vous ne le quitter pas. Vous devez parler anglais si non vous êtes bien perdu, aucun effort est fait des que vous parlez pas l'anglais. ..
Amazing Stay😀
Beautiful beachfront hotel.. Staff were really helpful and so friendly.. Very relaxing quiet.. Amazing food and the fruit coolers to die for.. Amazing surroundings garden and hotel immaculate.. Great for families and those looking a very relaxing time.. And last our little friend Yuni who made our stay all the better..
Good stay
The hotel is quite nice, we are satisfied in general by all the services offered by Apsara Beachfront Resort (rooms are big and clean, nice pool, nice environnement, etc.). A bit disappointed by the food and beverage (maybe due to low season).
Apsara Beachfront Resort never disappoints
Returning guest and no regrets. The uber efficient staff at the front desk are so welcoming, friendly and very helpful. This visit I was glad to get the opportunity to listen to their site musician Bond, and his great choice of songs, and sung very well indeed! Grateful to Apsara and team again for their hospitality and friendliness.. Situated in a beautiful part of Khao Lak, the water can be as inviting as the water at Surin or Tachai island. Visitors can observe different aspects of the horizon as the grounds are quite extensive. The main swimming pool allows for refreshing unobstructed views of the Andaman coast, and better still, the sea is generally calmer to swim at, as opposed to other beaches in the Khao Lak area. I admire Apsara's continuous efforts to Go Green, with glass bottles replacing plastic bottles and their efforts to keep the beach clean. Thank you to all at Apsara. Between you and me, I wouldn't waste time looking further, the Apsara is a gem for nature, beaches, and the food doesn't disappoint. The birdlife i witnessed at the Apsara is abundant. You may even see an elephant going for a walk in the morning. (no shackles or bull-hooks)
Zum dritten Mal
Wie waren jetzt schon öfters da, jedes Mal in einer Poolvilla, was uns wirklich gefallen hat! Das Personal ist freundlich, das Frühstück im Villenteil herrlich! Etwas enttäuscht, dass wir als wiederholte Gäste nicht mit einem " Welcome back " (Wein,..) begrüßt wurden was in anderen Hotels durchaus üblich ist. Die Einladung zum Cocktail am Abreisetag nachmittags spricht nicht für eine gute Organisation! Wie kommen trotzdem wieder!
Скучно
Добрый день! Это была наша третья поездка в Тайланд, но впервые в 4 звезды и впервые на Као Лак. По сравнению с Пхукетом вообще «ни о чем». Во-первых некуда сходить за пределами отеля, вот просто вообще абсолютно некуда, если не считать неприятных, грязных забегаловок. Во-вторых, море очень мелкое и вечный отлив... за 2 недели прилив был лишь однажды... По поводу самого отеля-даже для 4ех звёзд, плохо. Ездили вчетвером с родителями, у них была вилла, у нас обычный номер. При заселении предложили нам переехать на виллу с бассейном за доплату в 800$ за 14 ночей, и то аргументируя это тем что мол почти все заняты, а так было бы дешевле. То есть платить за виллу заранее нет смысла, в самом отеле договориться на много дешевле)) Но даже за 800$ мы переезжать не стали потому что виллы, мягко говоря, простоваты. Завтрак скудный на столько, что даже смешно. Масло плавает в миске со льдом, порционно, выглядит мерзко, выпечка (2 вида на выбор), черствая. Соки-пакетированные, так ещё и разбавлены. Из фруктов только арбуз, бананы и ананас. Сырой омлет.... да и всё..)) На ужине ситуация не лучше, но хотя бы кладут побольше фруктов (все-таки 600 бат с человека, докладывают дыню и маракуйю))) Цены в отеле как в нормальной 5ке, а то и выше, но Качество еды действительно ужасное, вкусно не было ни разу. Это удручает на фоне того что выбора нет-повторюсь, за пределами отеля пойти некуда. Так же, большие проблемы с уборкой. Оставляли по 100бат каждый день, когда просили заменить постельное белье-200.. но этого, видимо, мало, потому что через день никто не приходил, хотя мы вешали табличку с просьбой убраться. Приходилось звонить и требовать... Общий бассейн около основного ресторана грязный на столько, будто воду в нем не меняли никогда. На самом деле очень грязный, противно зайти. Брали машину и несколько раз ездили на Банг Тао, на Пхукет, 80 км в одну сторону, что бы хоть нормально поесть и покупаться. Решила написать этот отзыв после того как сама была введена в заблуждение множеством восторженных отзывов. Лучше переплатить и поехать в хорошую гостиницу что бы не портить себе впечатление о Тайланде, который в общем прекрасен.
Middelmådigt
Suiten er god, stor og rummelig, hotellet ligger på en fantastisk smuk og virkelig lækker strand - maden er middelmådig og dyr, servicen er udemærket de er søde og venlige, det er mange danskere, rengøringen kunne være bedre. Deres turskranke er 30 procent dyrere end inde i byen så køb ture der. Seastar er gode til ture til Surin som virkelig kan anbefales der er postkort billed skønt
Nice surroundings but worn down rooms
Overall we where pleased with our stay, our son (5year) loved the slide and pool at the beach front. There where allot of sun beds and despite that the hotel seemed busy we always managed to find some where to sit. The room was a bit disappointing, it seemed worn down and not clean. You should be aware that the " villa " part of the hotel and resort are connected via a bridge, which makes it seem to be not part of the same hotel. The food in the breakfast buffet was okay, very standard hotel buffet. We also had dinner one evening at the buffet, which was Italian night, very disappointing and way to expensive. The resort also had an a la carte restaurant, there the food was really good and fast - which is definitely a plus when dining with kids.
Natur, Entspannung und perfekter Service
Wir hatten unsere 16 Tage Urlaub in einer Poolvilla genossen. Das Resort ist separat vom Zimmerhotel. Morgens auf zu stehen, die Schiebetür zu öffnen und in das wohl temperierte Wasser des Pools zu springen: einfach genial, Luxus pur. Das gesamte Ambiente, die Lage direkt am Strand einfach genial. Der perfekte, unaufdringliche Service des Personal rundet alles noch ab. Die Lage des Hotels ist naturnah. Direkt am Strand sind einige kleine Bars mit typisch guter Küche Das Angebot im Haus selbst war ebenfalls top. Die Preise angepasst an das Niveau des Hotels. Wir haben uns pudelwohl gefühlt und überlegen heute schon wieder zu kommen. Für alle die Ruhe Entspannung, naturnähe und den Strand vor der Haustüre suchen einfach perfekt. Wie gesagt, wir hatten eine Poolvilla, die im eigenen Resort lag, eigene Bar, Frühstück und Restaurant und auch zusätzlicher Pool. Fahrerservice inklusive.
Spokojny hotel - super atmosfera
Trafiliśmy do tego hotelu 5 lat temu ale dziś piszę opinię ponieważ od wczoraj mam konto na portalu. Zgadzam się ze wszystkimi pozytywnymi opiniami. Hotel spokojny. Można się zrelaksować. Śniadania w formie bufetu z otwartym widokiem na morze. Plaża w dzień szeroka w nocy znawczynie się zwęża i można obserwować setki krabów. Hotel bardzo czysty. Ładny ogród. Obsługa bardzo miła. W okolicy są 3 knajpy - ok 1 km spokojną droga. Tam można zjeść w fajnej lokalnej knajpie. Stają na głowie żeby wszystko było super. Za 70 zł można zjeść w 3 osoby a na koniec w podziękowaniu robią pokazy z ogniem oraz wiozą do hotelu swoim autem. Jedliśmy tam każdego dnia - fantastyczna atmosfera bez napinki. Jedyny minus hotelu to może ta rzeczka obok hotelu. Widokowo ok ale trochę psuje wg mnie urok plaży. Z hotelu można wyjść i iść w prawo lub w lewo plaża. W lewo jest dzika i pusta plaża. W prawo spotyka się małe domki i rybaków. Z tego hotelu po tygodniu przenieśliśmy się do innego ale tam juz nie było tak spokojnej atmosfery. Po przyjeździe do hotelu obsługa czeka z ręcznikami. Podają zimny owocowy napój z kwiatami. Na lotnisko wysłali po nas super auto - 90 km kosztowało nas ok 100 zł. Po drodze kierowca się zatrzymywał na każda prośbę. Polecam hotel w 100% - można poczuć klimat Tajski. Nie wiem jak to się stało ale w basenie byłem jedynie ja i mój synek. Wiele osób starszych gdzieś się pochowano lub było na wycieczkach. Hotel oferuje pomoc z wycieczkami - bezpiecznie i profesjonalnie. Wycieczki to inna bajka więc nie będę o tym pisał. Super hotel.
Good and bad
Here we go, the positives are the rooms and the staff. We had a pool villa which was amazing. Very large and always kept clean although if you want to watch TV don't bother. The negatives, we went all inclusive. Waste of money. The drinks you get are the cheaper and weaker brands. You can only get drinks till 11pm. Concerning the food you can only eat in 2 x restaurants. You can eat in the buffet one in the main hotel and on the villa side you get given a special all inclusive menu which is VERY limited. If you want to eat in the other restaurants you can but you pay full whack, it's not subsidised. There are loads of amazing restaurants in the area. Also if you stay villa side there is a waste bit of ground / pond which is riddled with mosquitos The beach is vast and clean with good / safe surf for surfers.
Überbewertet
Wir sind auf die vielen guten Bewertungen - die sämtlich offenbar ausschliesslich die sehr teuren Pool Villas betreffen - leider hereingefallen. Schön sind tatsächlich der Strand, die Alleinlage an Meer und Fluss; zT auch der Service und die Gärten sowie die Ruhe / Abgeschiedenheit. Frühstück war auch recht gut. Beach Restaurant lecker Negativ empfanden wir: - Betten / Matratzen sehr hart; Betten relativ schmal mit merkwürdigen Kissen - WiFi schlecht - Kaffee zum Frühstück - na ja; Extra Cappucino sehr teuer - Klimaanlage im Zimmer sehr laut - Sehr abgelegen - Fahrtzeiten! - Dinner Heiligabend Max. Durchschnitt; zT verheerend platzierte Tische - Massagen durchschnittlich Insgesamt: Wir sind Vielreisende. Aus unserer Sicht ist das Hotel überteuert und insgesamt mit Superior Zimmer zu diesen Preisen (EUR 160 / Tag nur mit, Frühstück) nicht zu empfehlen. Wir buchen es jedenfalls nicht nochmals.
Traumhaft!
Acht Tage Apsara im November mit Kind und in einer Poolvilla. Hier hat wirklich alles gepaßt! Ein klasse Hotel, super Angestellte, die Villa schon eine Ferienwohnung und kein Hotelzimmer. Zum Strand einmal durch den kleinen Wald durch, die Liegen beim Memories sind auch zu empfehlen. Ansonsten im Apsara die Pools und natürlich der Privatpool. Preis / Leistung stimmt auch. Selbst in den Hotelrestaurants nicht (!) die üblichen überteuerten Karten wie meistens in Thailand in gehobenen Häusern. Die Pizzen sind wiklich gut, liegt aber evt. auch daran das der Küchenchef Italiener ist ;) Über die eine oder andere Schwachstelle im Service kann man dann hinwegsehen. Direkt am Strand sind zwei Restaurants, die Straße runter (15-20 Min zu Fuß) nochmal 4-5 weitere. Ansonsten Ruhe pur und nichts als langer Strand vor der Haustür. In den Villas sind reichlich Trinkwasser sowie pro Tag je zwei Fanta, Bier und Cola inkl. Fazit: viertes Mal Thailand - bestes Hotel! Nur zu empfehlen!
Villa mit Privatsphäre
Die Bewertung gilt für die Villas. Durch einen Fluss vom übrigen Hotel getrennt befindet sich der Bereich der Villen. Sowohl die Jacuzzi Villas als auch die Poolvillas bieten viel Privatsphäre, großzügige Zimmer in modernen Stil mit thailändischen Elementen. Auch Poolbereich und Restaurant gibt es für die Villen separat. Hier herrscht immer eine sehr ruhige, entspannte Atmosphäre. Das Frühstück bietet gute Abwechslung. Das Personal ist äußerst zuvorkommend. Am Strand sind ausreichend Liegen und Sonnenschirme vorhanden und die dort befindlichen kleinen Restaurants sind allesamt zu empfehlen. Weitere Restaurants befinden sich ein Stück entfernt, sind aber mit etwas längerem Spaziergang oder auch Tuktuk gut zuerreichen. Strand flach abfallend und daher auch bestens für Familien mit kleinen Kindern geeignet. Wir haben selten ein Hotel vorgefunden dass die Erwartungen die man anhand der Fotos etc. hat übertroffen hat!
การบริการแย่
วันที่ 21 ตุลาคม มาทานบุฟเฟต์ในตอนเช้า รู้สึกแย่มากเลยค่ะ สั่งเมนูไข่ที่สเตชั่นไข่ 2จาน แล้วเดินไปสั่งก๋วยเตี๋ยวรอ แล้วเดินกลับไปที่สเตชั่นไข่ เชฟ ก็ยังทำไม่เสร็จ บอกรอแปปนึง แล้วถามอีกว่า แยกจานมั้ย เราก็บอกว่าแยกจานค่ะ พอเดินไปเอาก๋วยเตี๋ยวมาไว้ที่โต๊ะแล้วรีบเดินไปเอาไข่ สุดท้ายไม่มีไข่ เอาให้กับลูกค้าท่านอื่นไปแล้วจ้า แล้วมาบอกให้รออีก ทั้งๆที่ตอนแรกถามเราอย่างดีแยกจานมั้ย เพระาใกล้เสร้จแล้ว พอเดินกลับมาก็ไม่มีไข่เลยสักจาน 😧😥😥😥😠 - พนักงาน hostress แย่ พอเราเดินมาแล้วบอกเลขห้อง 318 ค่ะ พนง. ก็ทำหน้าเฉยๆไม่พูดอะไร แล้วจะรู้มั้ยว่าต้องเข้าไปได้แล้ว เลยบอกเพิ่อแน่ใจอีกรอบว่า ห้อง318 ค่ะ และพนง. ก็เลยบอกว่า เข้าไปได้เลยค่ะ แทนที่จะบอกเราเข้าไปนั่งได้ตั่งแต่แรก ไม่งั้นก็พาเราไปนั่งที่โต๊ะ รู้สึกแย่😥😧 - สุดท้าย wifi แย่มาก เล่นได้เป็นบางช่วงบางเวลา 😧
Good but a few improvements needed
Second visit to Apsara and we enjoyed a relaxing few days at a pool villa. The villas were still well maintained, clean and peaceful as they were during our previous stay. Lunch and room service was really good however breakfast was a massive let down. At the breakfast area beside the villas you have to order your food which is fine however everyday all our meals came out at different times and one of us had finished before the other had even received theirs. You have to order your juice aswell which I found frustrating as you couldn't help yourself to more when you were thirsty and it felt like you were being limited to one glass. Being unable to eat dairy I also asked for soya milk for my coffee on our first day, I was told this would need to be ordered which was completely fine however over the next 3 days when I asked I either got told it hadn't arrived or staff didn't understand what I was saying. Before staying at Apsara we had a few nights at the Marriott also in Khao Lak where this was never a problem and they accommodated for lots of different food types and allergies. I also know most of the shops sell soya milk as I ended up just buying one for our room from a local shop. Would return again in the future if staying in a pool villa and some improvements were made to the main hotel however of looking for a standard room there are nicer hotels in the area with better facilities.
Hotel Resort
Das Hotel Resort war sauber die Zimmer gross das swimming pool leider überfüllt inklusiv di liegenplätze, das essen war OK, habe nur grosse Problemen gehabt beim Checkout, sie haben behauptet das 1 Beachbag und ein Haarföhn sack fehlen, nach langen Diskussionen an die Rezeption und ich selber nochmals auf den zommer gehen musste habe ich den Room boy gezeigt wo die Beachbag war (In einen schrank, er hat sie selber dorthin getan), den Haarföhn sack haben wir nicht gefunden (Errinere mich auch nicht das eins da war) aber da die ganzen zeit mein Taxi gewartet hat und es war langsam knapp wegen meine Abflug habe ich gesagt das sie soll es berechnen $20.00 für ein kleine sack welche ganz sicher nicht mehr als $2.00 wert hat, EIN FRECHHEIT!!
A well deserved Rest at a resort that provides first class customer service
This was my fiancé' Jackie's first experience of Thailand, with many people asking " why go so far for just one week " ? having personally been to Thailand on many occasions its easier to understand why we made the effort. Transfer from the airport in Phuket to Khao Lak 1 and a Half Hours (there abouts) In summary: Resort spread over 2 sides by a connecting bridge; one side main reception and spa and the other side where the private villas were located - separate restaurants and bars feed both sides. We stayed Half Board - opting for a deluxe room for 2 nights We upgraded to a pool villa for 5 nights at a cost of BHAT10, 000 (roughly £250) and well worth it if you get the chance (low season is the best time as prices soar and availability is limited in High Season) We went in Low Season; expected some rain mixed with sunshine - intermittent Still HOT and cloudy - we had 4 days of sunshine which was brilliant and the occasional downpour. Best time to go is December - May (high Season), May - Aug (Low Season - Hot / clammy / Rainy), Sept - Nov (Wet Season - Avoid!!!) We booked with Destination 2 Go, arriving in resort on Friday 22 June 18 to be met by the most tentative staff. Check in was a breeze, cool towels and a welcome drink and we were whisked off to the room to settle in for the night. We ordered room service food was very well presented, tasted great, good choice and NO CRAZY ROOM service charges (brilliant) - on average BHAT 250 - 500 no more. Day 1 - Paradise in terms of weather, Zeus Bar offer great food at realistic prices for lunch, happy hour 4-6 two for one drinks. Day 2 - Tropical storm and overcast - WiFi and reading day pretty much Day 3 - 7 Move to Villa - Sun time Dinner at the Napolini Restaraunt fantastic portions, A-La-Carte menu, top service and beautiful choices of food. Breakfast - Buffet - Fresh eggs, meats, juices, continental choices and Asian option. Location - Unfortunately (and it didn't really bother us because I wanted to relax) you are a bit remote with a couple of restaurants nearby (walking distance), nearest supermarket (7 Eleven) is not walkable from resort. We hired a Moped from the restaurant at the end of the road for BHAT 250 a day which gave us the freedom we needed to explore. Exploring - Khao Lak Markets are on Mon, Wed and Saturday - 1 visit should be enough Tsunami - Museum opposite the market - worth a look see visits to James Bond Island, Floating village, Mangroves trip in canoes and Temples (with the added luxury of Monkeys all over the place) - £68 PP and Well worth it believe me. Waterfalls - a couple nearby worth a ride out on the bike, in fact the bike was brilliant for dropping around different beaches, shops etc gave us great freedom. Food costs are similar to UK really (eating in the hotel that is) Negatives (Tiny Tiny Tiny Points here) : WiFi at the Villa side very disappointing; you pay more to stay there and get very limited internet access which was not good - Hotel needs to sort this out (Mr Golf please take note). Remote Location - very little to do off resort Return Taxi to Khao Lak - BAHT 500 A huge thank you to the team that looked after us for the week, can't thank you all enough; its nice to feel valued when your on holiday for a change and actually get spoken to and welcomed. We would DEFINITELY be back again!!!! Mark and Jackie
Generalnie słabo ze wszystkim.
Pierwszą część pobytu spędziliśmy w części hotelowej (obiekt składa się z hotelu oraz willi) w pokoju typu swim-up. Pokoje - jak w mocno przeciętnym hotelu 3*. Meble pamiętają już nie jeden przyjazd turystów, wielokrotnie reanimowane, grzyb na dobre zawitał w łazience, wyposażenie jest na etapie " do remontu ". Główną atrakcją zarezerwowanego pokoju miał być basen tuż za oknem i rzeczywiście po przejściu na taras wszystko wyglądało uroczo - leżaki, zejście, mnóstwo roślinności, śpiew ptaków. Czar prysnął po dwóch dniach korzystania z dmuchanego materaca - był on pokryty tłustawym, paskudnym, brudnym osadem. Basen jest po prostu zapuszczony, nie posiada odpowiednich filtrów (nam nie udało się zlokalizować tak naprawdę żadnych urządzeń filtrujących; woda była chyba jedynie upuszczana i dolewano nieco świeżej). Tutaj hotel w naszej ocenie już nie przypadł nam do gustu... ale prawdziwym koszmarem okazała się restauracja (mieliśmy wykupiony all inc.) : jedzenia jest po prostu MAŁO, nie jest dokładane, potrawy mają charakter " odświeżanych miksów ". W kraju, w którym jest cała masa owoców brakowało ich w restauracji... Wychodząc poza hotel za każdym razem z żalem w oczach patrzyliśmy na przepełnione owocami stragany. Jeśli jesteś gościem all inclusive również z picia i drinków skorzystasz poza posiłkami jedynie w barze skitranym gdzieś w budynku, za korzystanie z głównego baru przy plaży możesz sobie zapłacić dodatkowo. Wybór napojów mocno podstawowy, okrojony. Po złożeniu reklamacji u rezydenta, któremu pokazaliśmy zdjęcia z działalności hotelu (podróż z TUI) zostaliśmy natychmiastowo przeniesieni do willi z jacuzzi. Tutaj wyposażenia nie ma się co czepiać, wille są bardziej zadbane i wyposażone nowocześnie. Również prywatny ogród przy willi był bardzo ładny. Goście części willowej mogą korzystać z innej restauracji, w której jedzenie wygląda nieco lepiej (podkreślam - nieco, nie znaczy ze ok), obiad oraz kolacja są podawane z karty. I tutaj niestety zdarzały się dziwaczne sytuacje, kiedy czas oczekiwania na posiłek skłaniał do obgryzania stołu lub... podczas jednej z kolacji wniesiono zastawę oraz dekorację na śniadanie (nie byliśmy na sam koniec pory posiłków). Generalnie obsługa robi wszystko żeby goście około godz. 21 zrozumieli, że należy iść spać i nie zawracać gitary. Również oświetlenie gaszone jest ok. godz. 22, w zasadzie nie ma jak się poruszać po obiekcie. Przekąski w all inc. są na zapytanie, czyli są ale ich nie ma. Bar przy samym basenie w części willowej jest nieczynny, trzeba korzystać z baru przy restauracji (byliśmy w szczycie sezonu). Hotel nie oferuje żadnych animacji, co nam nie przeszkadzało, piękna przyroda i śpiew ptaków pozostały niezagłuszone. W niektóre wieczory była muzyka na żywo. Niestety wyjazd do tego miejsca oceniamy jako najsłabszy, a zwiedziliśmy już kilka egzotycznych miejsc i ten obiekt wypadł zdecydowanie najgorzej. Hotel dla mało wymagających, z niesamowicie ubogą, bardzo drogą formułą all inclusive, brudny, z uśmiechniętą obsługą, która nic dla Ciebie nie zrobi. Poza piękną przyrodą nic nie ratuje tego miejsca. Nie polecam.
Perfect hotel, perfect place, perfect food= splendid holiday
I highly recommend this hotel if you're thinking of visiting this area in Khao Lak. Teeming with biodiversity, the birds and plants are a sight to behold. The infinity pool, perfect for catching a little exercise and watching the sun go down. This is one pool out of 3. Swings and hammocks conveniently placed around the property. Definitely the perfect place to unwind. The food was excellent. All staff members at Apsara so efficient, friendly and happy to help you enjoy your stay. Massage in the sala by river was uber brilliant. There aren't many beaches one can swim at in Khao Lak, but this area is a gem!
voyage du 16 au 31 mai 2018
nous avions une villa avec jacuzzi, suite à un problème dans le jacuzzi, l'hôtel nous a grâcieusement offert une villa avec piscine privée, merci au staff. Le restaurant à la carte Napalai était super, choix multiples de plats, par contre le resto buffet bof bof, fermé bien trop tôt le midi, et pas beaucoup de choix le soir. Il manque vraiment un coffee time, avec petits biscuits et petits gâteaux vers 16 H et pas des sandwichs reçus lors de notre inscription... Suite à des travaux à la villa voisine, le staff nous a offert 2 x 2 H de massage, ils veulent vraiment nous rendre " happy ".. Hôtel très calme, trop calme peut être, à rénover partiellement, et mettre des restaurants en plus pour ne pas rester dans la même routine..... Mais quel beau pays, quelle belle région, et le personnel si gentil...
zum 2. Mal und immer wieder
Wir waren jetzt zum 2. Mal in diesem schönen Hotel. Hotelanlage ist sehr gepflegt. Was einfach unvorstellbar ist, ist die Freundlichkeit in der kompletten Anlage. Deine Wünsche werden dir einfach von den Augen abgelesen, und ehe du dich versiehst sind sie schon erfüllt. Liebe Belegschaft des Hotel macht weiter so, und wir sehen uns bald wieder.
If you want quiet good place!
We stayed here for two weeks, hotel is lovely upgraded to a sea view room which was excellent, however the bed was far too hard for our liking. Breakfast I thought was excellent with a fantastic choice of food. Zeus bar was good but over priced good cocktails 🍹. Staff were lovely and would do anything for you. This hotel is a taxi ride to town centre which ended up costing us which we didn't really budget for, so if you want to be near town centre choose a different hotel. The entertainment was the same couple each night which became very boring, I think entertainment program may need looking at. All in all a fab hotel for facilities and warm lovely staff but location not good if you want to get out and about. We went to memories bar along the beach a few times and if your looking for day trips speak to pod at the bar he's fantastic.
Good Value for Money
This is a 2-3 Star Hotel in my opinion. The front desk staff are really lovely and all around the staff are accommodating. The breakfast is pretty basic and overall for what I paid I cannot grumble but, I would not stay there again.
Haevenly
Stayed at the hotel for 7 days. On arrival we were greeted by a beautiful and friendly young lady who explained everything to us. We were also escorted to our rooms and staff explained how the room works, mini bar, tv, ect. The room was spacious, clean with a big shower, no bath. Unfortunately we had a room next to the road leading up to the hotel which meant that it was quite noisy in the morning. The grounds and amenities of the hotel is simply out of this word, clean with an amazing infinity pool. The hotel is also situated right at the beach, which means you can indulge in its warm waters and enjoy the stunning views. Breakfast is not the best, or shall I say not 4star standards, but palatable. The food at the Hotel is generally very expensive but tasty. Try the pizza its nice but stay away form burgers and meat. Zues bar is the best with happy hour between 4 and 6 bar. A special thanks to Nueng who provided us with top notch service at the bar. He simply knows what customer service is all about. Also try the bar at the Villa's they also have happy hour. It must be noted that all the staff at the hotel are very friendly and it is very nice to see amount of young people, who I presume are from khao Lak, whom the hotel trains and works for the hotel. We had an amazing time and will go back to the hotel anytime.
Tolles Hotel
Wir waren vom 10.03. bis 01.04.2018 im Apsara. Hatten dieses Hotel gebucht, da es abseits liegt, kein Trubel usw, einfach herrlich zum Abschalten. Können das Apsara weiter empfehlen! Das Pool Access Zimmer war grandios, super, wenn man einen eigenen Einstieg vom Zimmer in den Pool hatte.
Exceptional staff and hotel
My wife and I stayed at this hotel for the last 4 days of our holiday. When we arrived at the hotel we were greeted by welcoming staff who quickly and efficiently took our cases and showed us through to check in. Check in was smooth we had a chance to speak with the manager who assured us the guest satisfaction was number 1 priority at the resort and he wasn't wrong The hotel is clean and tidy and there is a huge beach to the front of the hotel. Rooms are cleaned and dressed to a high standard. We had a gecko in our room on the second night so called reception to remove it. Within a couple of minutes Wat from housekeeping came and quickly caught it with a can of non harmful gecko repleant and his skill. He also swept the floor in the room afterwards. The food at the hotel is very good and all the restaurant and bar staff maintained a high level of service. Food is bit more expensive than outside the hotel but worth it for the setting and quality We will return here at some point in the future i'm sure
Hotel mit Höhen und Tiefen
Das Positive an diesem Hotel ist die schöne Hotelanlage, das tolle Essen in den a la carte Restaurants und das freundliche Personal. Die negativen Punkte sind die eher bescheidene Sauberkeit (es ist nicht dreckig aber halt auch nicht wirklich toll sauber), die Verständigung mit dem Service in den Restaurants schwankt von super bis totales Unverständnis und das Frühstücksbuffet ist durchschnittlich.
Land des Lächelns
Anlage liegt an einem traumhaften weißen Sandstrand. Wir hatten ein Pool Access Zimmer und man kann direkt von der Zimmerterrasse in den sauberen Pool steigen. Personal sehr, sehr freundlich und für jedes Problem wird sofort eine Lösung gesucht und gefunden. Das Frühstücksbuffet sehr umfangreich und schmackhaft. Egal was man isst oder trinkt, es schmeckt wirklich alles sehr gut. Hatten nur mit Frühstück gebucht und sind zum Essen raus gegangen. Cocktails und Essen in der Anlage zu teuer, aber das ist schon das einzige was man bemängeln kann. Es gibt einen täglichen Shuttleservice nach Khao Lak der pro Person und Strecke 100 Bath kostet. Oder man entscheidet sich für den Taxi-Service und kann sich die Rückfahrtzeit ausmachen, und zahlt 550 Bath für hin und retour pro Wagen. Ausflüge haben wir über unsere Reiseleitung gebucht und hat bestens geklappt. Die Zimmer sind sehr großzügig und sauber. 2 Wasserflaschen bekommt man täglich, sowie Kaffee und Tee zum selbst zubereiten. Wasserkocher im Zimmer. Es war ein Traumurlaub und wir sind sehr froh uns für diese Anlage entschieden zu haben.
I guess that depends on what room you get
The hotel is very large, crowded but you can always find a spot, is full of European tourists and well maintained. Staff are cheerful and nice. Unfortunately, the room we got stank of mold and due to mosquitoes we could not ventilate it properly. There were a few minor problems, such as dirt on the walls, black mold stains all over the curtains and plumbing problems. But the big thing for us was the poor air quality in the room. The bed is 2 singles pushed together. Not ideal for couples.. The hotel is big, so if you don't want to walk a lot, ask for a room in the main area or near the pool and the beach. The rooms close to the parking lot are noisy and far. Breakfast was good.
Perfect Getaway for 2
We had a smooth and enjoyable stay as soon as we arrived at the hotel until we left. There were welcome drinks upon arrival and I had emailed the hotel requesting an early check in which was great as we could check in at 11am instead of having to wait till 2pm. Because of our early check in we were able to put our bags in our room and relax for the rest of the day. We stayed in the double deluxe room with a sea view and balcony, it was beautiful spacious and clean. The staff are very friendly and helpful but some of their English isn't the best so you may have to explain in simpler terms or speak to another member of staff- This was not such a big issue for us we never had any problems. The infinity pool is right on the beach with a stunning view which can make you forget everything while your there. We paid for 10 nights with breakfast only as we had been advised it's so cheap out there that there was no point to go all inclusive- This was a good move as it was sooo cheap out there I actually felt bad that we were paying so little. Depending on which part you stay in is dependent on where you would typically eat throughout the day and evening, we only went to the villa side once and there was no difference in food, atmosphere, pools or the beach in fact we found our side to be a lot better, the only difference there is the villa apartments with their own pool which we didn't need but others may enjoy more privacy. Many days we ate at the Zeus bar which is a lovely restaurant and bar on the beach (A la Carte) they have range of food and the cocktails are amazing!! The prices are very reasonable too. They have different lounging areas- wooden swings, bean bags, sun chairs etc to relax in the shade as the sun was so hot with temperatures reaching 37 degrees. They have table tennis available if you want a little bit of activity from all the relaxing. A few days into the holiday after we had settled in we took a walk along the beach and found a restaurant called Rimlay 2 it is a small family run restaurant not which is the next one along from the hotel, the food was amazing and dirt cheap so we ended up having lunch their most days, you would turn left if you were looking at the sea and you will find it. We booked all of our excursions with Khoa lak vista tours prior to arrival and paid when we got there this helped us plan our days, I would highly recommend this tour company they really looked after us and it was a great price. We booked to do the elephant trekking and bathing and bamboo rafting with a visit of their tsunami memorial and turtle conservation, we also did 6 islands including phi phi by speedboat, all of which our experiences we shall cherish forever. We booked a private driver for the day who took us to Tiger Kingdom in Phuket and jet skiing as they did not have this at our beach due to noise. Phuket is a tourist area and whilst had many places to visit and things to do we couldn't wait to get back to our beautiful town and hotel. This area is relatively quiet but they have some great bars- Happy Snappers being one of them with live entertainment and the best cocktails. You will have to get a taxi into town which is 300 TB which is just over £5 and you can find taxis waiting outside the restaurants and bars for your journey home. I would definitely recommend having the aroma massage outside on the beds near the spa, my boyfriend and I had a couples massage and it was so nice that we had another one before we left but you will need to book these. If you like to sunbathe get your partner (your fella) to go down to the pool in the morning and leave your towel there as the loungers or the best ones are gone very quickly this may annoy some people but it's what you have to do for the best seats. We always had seats on the beachfront next to the pool for quick access to the pool and sea and no one to get in the way of your sunlight. The sunsets are around 6.30pm and we were mesmerised every time. We got to light a lantern on the beach after our evening meal which is something I had always wanted to do. 10 nights is enough time to have a holiday of lifetime and not feel like you needed more time. I would 100% go back to this hotel and the area it is now one of my favourite places I have ever visited.
sehr schöne Lage :)
Das war der schönste Urlaub, den wir in Asien hatten. Alles hat gestimmt. Nächstes Jahr geht's wieder hin. Der Strand, der Pool, die Massagen, das Essen, die Getränke, die Freundlichkeit des gesamten Personals usw...... einfach spitzenmässig!!!! Bisschen abseits aber mit dem Roller alles kein Problem. Den Roller am besten im Ort mieten. Ich kann das Hotel nur wärmstens empfehlen :)
Perfect quiet getaway with loved ones!
Me and my boyfriend would want to have a really quiet, peaceful with beautiful beaches getaway as we are from a very busy city life, and to my surprise, Apsara has it all! I fell in love with this place and the resort so much that we didn't want to leave! Everything was just PERFECT. A Receptionist named A. J. gave us a good service as we asked if he could upgrade our room to deluxe room, and he did! We stayed for a few days and we didn't leave our resort at all! We dined at Kinnaree Restaurant most of the time, the food was really good and the price is reasonable! I would say quality food and drinks! Serenity Delight is a must-try! You'll definitely love it! The waiter named Ram and Nuan who served us are both really good at recommending food and drinks and they are really friendly! There are many flies around while we were eating, quite disturbing. While the Napalai Restaurant needs some improvement on the food. The steamed fish we had was abit rough, stir-fried vegetables was abit overcooked and too soft, our green curry beef was abit tough, overall the ambience was good as the restaurant is facing the pool area. On the other hand, our room was so clean and comfortable, the staff and waiters was really helpful and friendly, they make us feel so comfortable during our stay. If you would a quiet and beautiful beach getaway, Apsara Beachfront Resort and Villa is definitely the BEST choice for you!
Lovely Hotel
This hotel is smaller than others we have stayed at, but the service was much better. We were all inclusive, with first choice. Our room was very nice, a good size with a very big bed! The bathroom was visible from the bedroom through a large window but there was a blind for privacy. There was a safe in the room, which was free. It made a nice change not to be charged for this service! We were in room 301, top floor, of which there was 3. We had a view of one of the pools and a partial sea view. There is Wifi in the room and all over the hotel, even on the sun beds near the beach. The staff at this hotel were really friendly and the service was very good. The first few days of our stay, we noticed the table we was at didn't get the attention of some other the others, so we sat at the other tables from then on! There was one waitress of distinction, Jaja, she got to know us and didn't need to be asked for drinks. She knew our order and just brought them to our table, topping up when empty. The food here was really good, best We've had on an all inclusive. Any reports that say otherwise can't be true. I'm quite a fussy eater and had no trouble here. There is an a la'carte restaurant, which you can visit once a week but we didn't bother. The food in the buffet was good and you're not tied to keeping an appointment, you're on holiday, appointments are for the rat race! As mentioned, this is a small hotel, compared to some. There are 3 pools, the main infinity pool, one at the villas and one for the swim up rooms. All can be used by anyone. None of them are large but I didn't see any overcrowded. There is direct beach access, so you could swim in the sea. Although the sea could be rough and there was a rip tide, so you had to be careful. The only thing I didn't like, was the all inclusive guests only had 1 bar in the main hotel and 1 at the villas. It would have been nice to have access to all. We did 2 excursions during our stay. The overnight Phi Phi and Khao Sok National park. Both were good, the Phi Phi tour is also sold as a day trip but the overnight version takes you to James Bond island plus more and you see a fire show on Phi Phi in the evening. You then are able to be on the beach where they filmed The Beach early, as later it gets crowded. This tour will not disappoint. The Khao Sok National Park tour, you visit the tsunami site, do an elephant trek, which is really good fun and you have a canoe ride through the park. Both these excursions were good, usually we come away disappointed but not this time.
Thieving staff and a rude manager who wouldn't want to catch them
We were having a lovely Thai break until we made the mistake of leaving a faulty safe open with our belongings inside. A couple of days later we checked my girlfriends purse to change some of the GBP's we had brought along. We were horrified too find £100 missing and promptly reported it to the front desk, who told us nothing like this had happened for a long time (a year). We asked the manager to check back through cctv to see who the culprit may have been and were told there was several of the staff in the vicinity between the times the theft took place. When we asked to take the matter further we were taken to a library room and shown the only one suspect (although he earlier told us several staff were near our room), a teary maid who stood accused of the robbery. We asked to go to the police station and the maid was dragged along to stand accused although we doubted her involvement. Things got even more outrageous as the whole situation was treated as a joke with the local police laughing along, the manager stood there saying this was the first time anything like this had taken place although earlier admitting it was not the first time, he talked to myself and my girlfriend in a rude and obnoxious manner. The police informed us that as we leave the next day there was no way the purse could be checked for fingerprints and we basically had to accept the theft to which the manager looked smugly relieved about! So with not even an apology and a thief still at large among the staff we left the station to closely guard our possessions for the next twenty four hours. A tragic end to what should have been a great break.
War nett, aber leider nicht mehr
Wir waren letzten November in Bangkok, im Norden und in Khao Lak. Dieses Jahr nur Bangkok und Khao Lak. Thailand und auch Khao Lak haben uns so gut gefallen, dass wir uns entschlossen, hierher nochmal zu kommen (Khao Lak). Letztes Jahr waren wir im Mukdara Beach, Khao Lak. Wie schon oft geschrieben, liegt das APSARA " etwas " abgeschieden. Dies hat Vor- aber auch sehr viele Nachteile. Man kann lange Spaziergänge am Strand machen, ohne den Eindruck zu haben, man befindet sich in einer Fußgängerzone. (Vermutlich auch aufgrund der Jahreszeit) konnten wir wunderschöne Muscheln am Strand finden und auch unzählige Einsiedlerkrebse und andere Tiere beobachten. Die nähere Umgebung des Hotels ist größtenteils naturbelassen, was sehr interessant ist. Soviel zum Vorteil. Nach allem, was ich gelesen und erlebt habe, MUSS ich zu dem Schluß kommen, dass im APSARA eine 2-Klassen-Gesellschaft gepflegt wird. .. die Hotelseite und der Villenbereich. Die Unterschiede sind nicht nur sichtbar, sondern auch spürbar. Es gibt viele Kleinigkeiten, wo dieser Umstand deutlich wird. Viele davon sind schon aufgeführt worden. Deutlich ausgedrückt hatte ich den Eindruck, dass " die 2. Klasse " für die Betriebskosten des Hotels angeheuert wird, um den Villen-Bereich wirtschaftlich zu betreiben. Schliesslich kommen von da her auch die guten (und so wichtigen) Bewertungen. Unser Zimmer (2. Stock, 346) war soweit in Ordnung, ebenso die Sauberkeit. Natürlich kann man immer was finden, aber man muss ja nicht päpstlicher sein, als der Papst.. Der Gang zum Zimmer erinnerte mich jeden Tag ein bisschen an ein Krankenhaus. (Dunkler und hallender Flur, nicht sehr schön) Frühstück wurde auch schon oft genug beschrieben. Klar, dass in 2 oder 3 Wochen das eine oder andere wiederkehrend ist, aber mal ehrlich: Was macht ihr zu Hause? Habt ihr da auch JEDEN Tag was anderes? Was ich zu Hause allerdings nicht habe: Vogelsch.... auf'm Baguette. Nicht nur einmal und auch nicht nur für den Moment. Warum das niemand entfernt hat, weiß ich nicht. Ist jetzt nicht direkt ekelig, aber schon etwas unappetitlich.. Das Personal im Großen und Ganzen freundlich. Besonders hervorzuheben waren die beiden Praktikanten aus Indonesien. Der Weg zum Meer ist wirklich (wie schon beschrieben) je nach Gezeiten, manchmal sehr weit. So weit, dass man schon direkt einen Sonnenbrand hat, bis man wieder zurück ist :-) 2x hatten wir das Problem, dass auffrischender Wind die Sonnenschirme kräftig durcheinander wirbelte. Dass hierbei niemand verletzt wurde, hat mich direkt gewundert. Leider wurde von Hotelseite hier nicht eingegriffen.. Preise: Ich empfand die Preise in der Anlage schon direkt unverschämt. Das Bier 180 Baht, oder 4, 5€ (!!) Nein, wir reden nicht von importiertem Weißbier, sondern von einheimischem Chang-Bier. Das sind schon Preise wie auf der Wiesn.. Zum Vergleich: Bei Hendrik (auch er wurde hier schon oft erwähnt) kostet dasselbe Bier gerade mal 70 Baht. Preisunterschied klar, aber Faktor 2, 5 ??? Auch das Essen war sehr teuer. Für 2 Personen haben wir, mit Getränken, schnell mal 30-35€ bezahlt. Da haben wir aber noch garnix besonderes gehabt... Das ist eben einer der Nachteile, dass das Hotel so abgelegen liegt. Bei Hendrik, im Krua Rim Tang haben wir selten über 10€ bezahlt. Ein weiterer Nachteil ist die Taxi-Situation. Für ein Taxi zu Hendrik (sind gerade mal 3, 5 KM) sind 200 zu löhnen. Nach Khao Lak kostet ein Taxi 300 Baht. Macht (in den Ort) hin- u. zurück also 600 Baht, ca. 15€. Das Hotel ist gerne behilflich, ein Taxi zu rufen.. Wir haben uns dann bei Hendrik Roller ausgeliehen. Pro Tag 200 Baht. Alles in allem war's ein netter Urlaub, aber halt nicht mehr. Das Feeling vom Vorjahr wurde bei Weitem nicht erreicht. Noch was: In den 12 Tagen war 2x die Polizei im Haus... Das dicke Ende kam dann zum Schluß. Mir wurden 850€ aus dem Zimmer gestohlen. Dem Manager war primär wichtig, dass das Hotel keine Ersatzansprüche leistet. Als er dann verstand, dass ich KEINE Ansprüche gegenüber dem Hotel erhebe, aber zur Polizeirevier möchte, um ein entsprechendes Protokoll zu bekommen, welches ich meiner Versicherung aushändigen kann, war er beruhigt und bat eine Angestellte mit mir zum Revier zu fahren. Der Hammer aber beim Check-Out. Kurzer Anruf beim Housekeeping.. äh sorry Mister - The Hairdryer-bag is'nt in the Room.. Hääh.. Kurz bei meiner Frau nachgefragt, ob sie versehentlich (oder absichtlich) diesen Baumwollbeutel eingepackt hat - NEIN. Der Manager bestand darauf, dass dieser Beutel im Zimmer war, obwohl ich mehrfach beteuerte, dass ich diesen nie gesehen habe. .. doch, das Personal hat ihn täglich gesehen.. AHA - was kostet dieser Beutel? 300 Baht AHA - und jetzt? Ich muss diesen Beutel bezahlen! Ein Give away und ich muss 7, 5€ dafür bezahlen? YES! Um des Friedens Willen, habe ich diesen fu... Beutel bezahlt. Als ich von dem heutigen Diebstahl berichtete und ich jetzt wie ein Dieb dastehe, wollte man die Abbuchung wieder stornieren. Da war ich aber schon derart verärgert, dass ich unmissverständlich ablehnte. Natürlich haben wir unser Gepäck zu Hause genauest nach diesem Beutel durchsucht - Fehlanzeige. Eine Mail, welche ich ans APSARA gesandt hatte, wurde auch nach 3 Wo. nicht beantwortet. Nach einer weiteren Mail wurde dann in typischer Manier geantwortet: .. tut mir leid, aber.. bla bla bla Keine Entschuldigung, NICHTS. Im Gegenteil: ICH solle Vorschläge machen, wie sich das APSARA verhalten solle. Ich find's eine Unverschämtheit, für so einen MIckey Mouse Artikel 7, 5€ zu zahlen und auch noch als Dieb hingestellt zu werden. Offensichtlich hat die Masche System, denn auch Urlaubsbekanntschaften berichteten uns, dass sie Probleme beim Check-Out hatten - Minibar.. Schade, aber der letzte Eindruck ist halt der, den man mitnimmt. In Anbetracht dieser Umstände kann ich das APSARA in keinster Weise weiter empfehlen. Ich verstehe ohnehin nicht, dass dieses Hotel (nicht die 1. Klasse - Villen) so gut bewertet ist. Im direkten Vergleich zum Mukdara Beach müsste ICH dem APSARA minimum 2 Punkte abziehen. Vielleicht hat ausser mir noch jemand die beiden Anlagen bewohnt. Würde mich glatt interessieren, wie andere denken.
Bienvenue mais attention ce n'est pas du tout comme sur la photos!!!
Un hôtel pitoyable: pas d'accueil, pas de services et sale... Sous prétexte que c'est Noêl et donc la haute saison, toutes les chambres qui ne sont pas du même standing sont louées. Alors vous avez la chance d'avoir vue sur le parking, pas de ménage en chambre avant 16H00, pas de serviettes... Un service au petit déjeuner nul: on ne parle m ^ me pas anglais, et pour avoir du café arrivez avant 07H00 si vous le voulez pour 09H00. Sinon, en dehors de l'hôtel, paysage idyllique et gens charmants.
Great Hotel with fantastic staff
Apsara is 4 star beachfront hotel, about 1 hour 20 minutes drive, by taxi North from Phuket airport. The hotel will provide an airport pick up service on request. Apsara is quite a large resort in land area and thus never feels overcrowded. There are lots of small quite private spots in the resort to explore. The beach itself is enormous and you can walk unrestricted for miles. The hotel has two parts, the main residence side where reception and most of the rooms are located. There is also the villa side which is separated from the main resort by a small river, which is crossed by a bridge. (At low tide you can easily wade across the river). The 50 or so single story private villas have a golf buggy service from the main reception. The rooms are very spacious with all modern conveniences, but only deluxe level rooms or above have a separate bath. The baths are large enough to take two in the deluxe level rooms. The Hotel is well maintained with nice gardens and kept as clean as possible for a tropical climate. Sun beds in the main resort area by the infinity pool usually get taken by about 9am when the hotel is full. But you can usually find one in the less prime, more out of the way areas. As it is a public beach there are no hotel sun beds on the beach. The hotel's location means it is necessary to use a taxi (500-600 baht return) to get to the main shopping area in Khao Lak. Taxi's can be arranged by the hotel taxi desk or if you prefer there is usually a few parked just outside the main gate. Beware, a taxi in Thailand can mean a covered pick truck with bench seats and no seat belts. There is a small shop with essentials in the resort and market stall traders visit the resort on a Sunday afternoon / evening. About 15 minutes walk away back down the main road (or along the beach) there is a mini market and a selection of local restaurants. The popular Memories beach restaurant is just a 5 minute walk away through the trees (or across the beach) just beside the private villas. I had a medical problem whilst in Thailand, which necessitated 3 trips to the local Emergency room about 30 minutes drive north of the hotel. I cannot praise the Apsara enough, as they could not have been more supportive in helping me out in dealing with the medical issue. They made my stay for the remaining 3 days of my holiday as comfortable as possible and even allowed me a 3 hour extension to our checkout time which meant we could go straight from my room to the airport. This made a huge difference to the journey home. Well done to Golf, his management team and the drivers who made all the difference in what could have been, but was not due to their efforts, a disastrous end to our holiday. The ordinary people of Thailand are what makes this such a lovely place to visit and it is memories of all of them, that I will always remember. Well done again Apsara and I would highly recommend this hotel for anyone looking for a quite holiday in Thailand
Le Paradis sur terre!!
Nous avons séjourné dans ce superbe hôtel en mars 2015. A notre arrivée, malgré la fatigue du voyage, notre première impression fut inoubliable! La beauté du lieu, les odeurs de fleurs, tout était magnifique. A notre arrivée, une petite boisson de bienvenue nous a été servi, puis on nous a emmener dans notre chambre qui était superbe, grande, claire, très propre avec un salle de bain exceptionnel, une literie parfaite et vue sur mer sans avoir demander. Tout le personnel est adorable, c'est vraiment le pays du sourire avec une attention et une douceur incroyable avec tout le monde.. Les repas sont généreux typique avec du choix pour tous le monde. Nous étions en all inclusive et nous le recommandons. La piscine infinie est agréable avec des bains à bulles.. la température de l'eau est excellente. La deuxième piscine est plus calme avec sa statue d'éléphant, elle a aussi 2 bains à bulle située à l'ombre. Pas besoin de se lever tôt pour avoir un transat, il y en a assez un peu partout. La plage est magnifique, sable blanc, eau turquoise et chaude, nous avons profité de grande et belle promenade le long de cette sublime plage avec la rencontre d'un éléphant accompagné de son maitre... extraordinaire.! Nous avons fait une petite excursion de 2h en matinée, il s'agissait d'une ballade à dos d'éléphant, et vue sur une petite cascade. Au retour de notre promenade dans cette nature magique, de l'ananas fraichement coupé et une boisson nous attendait; un moment très agréable et inoubliable avec les éléphants. Il n'y a pas de grosse animation, l'endroit est propice au romantisme, au calme et au repos dans un endroit merveilleux. Vous pouvez y aller les yeux fermés!!
Avoid Avoid Avoid
Please avoid this resort at all costs. The rooms are very shabby and have seen better days. My main issue with this resort is that I had booked an all-inclusive package. Quite unusual I thought for Thailand but as I was aware that this resort was quite remote I felt it was te sensible thing to do. I have been to Thailand a few times before so knew that things were always of a decent standard.... how wrong could I be..... Shorty after arriviing from a long flight from the UK and a confusing check-in we decided to have a stroll round the grounds of the resort. As it was very hot a nice cold beer was the ores of the day. We settled down at a table at the extremely basic Zeus Beach Bar only to be told that the use of this bar was not part of our all-inclusive package and we could only use the " middle bar " I enquirer at reception to be told this was not the case and they would inform the manager at the Beach Bar. We went back to our room to un-pack and shower and while we were doing this a letter was slipped under our door telling us that the only bar we could drink in was the one that was know as the " middle bar " and the lunch and dinner arrangements had changed from an International Buffet to a Mini Buffet. I immediately went to reception to speak with the Manager who told me that 2 out of the 4 bars in the resort had closed for the season and she would " allow me " to drink in the Zeus Beach Bar!!! After this things just went from bad to worse... Attempting again to have a beer in the Beach Bar the bar-man had to run to the " middle bar " to get our beer as it was only the cheap draught beer we were allowed and they only had a tap in that bar. Upon investigation one of the other bars that the Manager said was closed for the season looked like it had been demolished some time ago. The food in the Mini Buffet was a joke and always stone cold. One night dinner consisted of cold chicken legs and baked potato. When I complained about the chicken being cold they took my plate away and microwaved it..... including the salad that was on my plate. We found that many customers in the resort were also very very unhappy about the standard as well as the food. After 2 nights us and quite a few guests that were on the same fight as we were all moved to the 5 star hotel along the beach as we could not stand it anymore!!! I think the management of this hotel should be ashamed of the way their guests were treated. Although not the most expensive hotel to stay at you still expect things to be of a decent standard which clearly it was not. Please do not book this hotel as they simply don " t care for their paying guests. They ruined the first 3days of my holiday and do not deserve to be in business.
Low Season Stay
Currently staying at the Apsara Beachfront in one of the Pool Villas with our own private pool. Apsara has some very good points: 1) The Pool Villas are very big, certainly a great size for two people and they are kept immaculately clean by the staff. The pool has been cleaned every day. Great job! 2) The grounds are very pretty. The design of the villa part of the resort is exactly what one would imagine. Main swimming pool very clean also. The gardens are well maintained. 3) Free DVD rental a nice touch for when you want an evening in. 4) Quality of food from restaurant has been good. Despite all of this there were a couple of things that I think are letting the hotel down: 1) We stayed all inclusive. The all inclusive menu is quite limited. It is the same menu for lunch and dinner and you can only eat in one restaurant for every meal. I have stayed all inclusive many times before in other hotels and usually was allowed to eat (even for one night) at another restaurant in the complex or at least from the main menu. We are staying for 10 days so to eat 20 meals (lunch and dinner) from the same menu is not overly exciting. They do offer a daily set menu but it all very much depends if you like what is on offer. Finally today had to give in and just pay to be able to have a bigger selection from the main menu. (Can't help but feel Apsara is hoping that people on longer holidays will want a bigger selection and just pay). Kind of annoying considering the costs of all our upgrades was just over £800 for the two of us for all inclusive and pool villa). 2) Drinks - All inclusive drink option is OK. Good selection of cocktails. Some limitations annoying. For example you get a choice of Banana, Papaya, or Banana and Papaya milkshakes but can't order a vanilla or chocolate all inclusive. Very small thing but it seems like an awful lot of rules for an all inclusive holiday. (and considering all milkshakes are the same price on the main menu). Again hoping that guests will just pay to order from the bigger selection menu. 3) Biggest issue. Being low season the hotel is not busy and understandably most of the bars / restaurants are closed. The villa side is not particularly close to the beach (it borders the river not the sea). It's a good 8 minute to the main beach. Zeus beachbar looks great but of course is excluded from all inclusive (even for soft drinks). This is a shame because the beach is much nicer on the resort side. We complained about this (not being able to get a soft drink on the resort side) and were told we would need to order our drinks from the villa side and walk them over to the beach on resort side (a good 10 minute walk) or order the golf carts to help carry our drinks over. A limiting and stupid rule considering it is very very quiet here. Makes it quite a chore to go to the beach. In the end just taking water from our room over to beach side. Overall the potential here is amazing. Beautiful beach (on resort side) beautiful grounds but the rules over the food and not being able to enjoy a drink on the beach has really let it down. Most people on holiday (even those that go all inclusive) will want to enjoy a drink on the beach. I can't help but feel that as an all-inclusive we have limited ourselves. Would also recommend upgrading to pool villa (amazing). Almost four stars but not quite there for me personally and probably wouldn't stay here as all-inclusive again.
DO NOT LISTEN TO THE BAD REVIEWS!
I am currently on holiday at the Apsara Kao lak! It is so good I thought I would write a little review whilst I am here! I was a little worried before I arrived at this hotel as it has received a few bad reviews lately. All I can say to them is, if you can moan about this hotel you will moan about anything and I suggest you just stay at home!! My partner and I are having an amazing time, the hotel and staff are lovely, the beach is amazing, the food is gorgeous and there is a different theme every night, the pina coladas are far too good, we have been booking trips through the lady at the front desk (not the travel rep they are a rip off and they tell you they provide a better trip, believe me they don't!) and so far they have been brilliant. It is a quiet resort but that's what my partner and I were looking for so if you are the same you will love it. They had a little party tonight to celebrate being open for 10 years it was so sweet they provided music, canapés and a fabulous cake! Thank you to all the staff at aspara for making my 2017 holiday everything I wanted it to be and more! I will be recommending you to ALL of my friends! X
A total disappointment
This hotel was such a disappointment and would advise anyone not to go as it will spoil your holiday. This review will echo that of Joanne H as she couldn't be more correct, and I'm not sure what everyone else was looking at! We asked for pool access rooms and although we had these they only had the sun for up to 1 hour a day and if this was a north facing room you got absolutely nothing. When we arrived at the buffet we were greeted with 8 foods, one was always rice, one was potatoes, one was pasta, and one was soup, and one was fish, one vegetables, and the other two were meat and if you didn't like the sauces then you would go hungry! The food was lukewarm at best and although this was rectified it was never hot. The drinks were horrible. Beer and soft drinks were being transported from the main bar in jugs or refilling of the sprite or coke bottles at 7.30am and then taken to the beach and kept until needed. So you can imagine you what it would taste like at 3pm in the afternoon! That's if you felt safe enough to walk to the beach bar with the stray dogs wandering around. We asked to move but were told it would cost £1, 800 to move somewhere which was not all inclusive. If you're looking for entertainment or any life what so ever this is not the place. The most interesting thing is watching one local push his bike along the beach! There are no bars or anything close by the nearest town is a 15 minute drive away and the most exciting thing there is a McDonalds where you could get food that was hot. Over half of the town is closed anyway so you are rather limited. THE BEDS ARE THE MOST UNCOMFORTABLE THING I HAVE EVER SLEPT ON AND EVERY NIGHT YOU WOKE UP WITH PINS AND NEEDLES SLEEPING ON THE SUNLOUNGER WAS MORE COMFORTABLE AND WE EVEN TRIED LYING ON THESE INSTEAD!!!! This is not what you would expect from a 4* hotel. Make sure the people in the room all want to go to bed at the same time too as there was only one key so if someone was out of the room one would have to sit in darkness or wait for someone else to come back! The only positive is the staff were helpful but don't ask for a cocktail as most have no idea how to make one and it took a week for us to explain you are meant to mix them before we even had one which was mixed up. This hotel is not worth the money and is a total let down. This hotel is not worth its star rating and I would advise anyone to avoid it unless you just want to be bored out of your mind for two weeks with flat, warm drinks and lukewarm food with no variety!
What a shame, disappointed
My partner & I planned this trip back in Feb & found the deal through Scoopon which we have used for past holiday Package deals, accommodation & other deals & been very happy with. Please research properties thoroughly when making a decision. While the staff were extremely pleasant & helpful I was indeed disappointed with our stay. I must admit, it didn't help that we both became ill on day 3 with a nasty virus but I will provide some feedback for you to take onboard if you wish. 1) we were stranded at the airport on our arrival at 8:45pm, after searching for our name for approx 30 mins my partner approached the information booth & they kindly rang the resort, we had been forgotten! even though I had confirmed via email on 2 occasions someone would pick us up. From there we were told to catch a taxi & the resort would pay. Note, there was another couple in the same situation as us, we shared the cab. 2) due to the non pick-up we were upgraded to a deluxe room, well I wonder what the other room was like because this was the most uncomfortable stay we have ever had on a trip away. 3) may has well have been sleeping on the floor, the bed was so hard. 4) the shower was an absolute joke, talk about awkward to get into, I feel for elderly or short folk in this instance. The shower head which was a removable hose had a mind of it's own & frustrated the hell out of me, flooding the bathroom all the time, desperately needs an upgrade to the walk in shower with proper drainage. 5) the furniture on the balcony & around the resort was mainly uncomfortable timber settings with no cushions. 6) more caution strips need to be placed in and around the resort for step downs, my partner got caught many times. 7) housekeeping needs to be stepped up a notch, seriously.. no clean bedding until day 4! & need to be more thorough checking on supplies eg sugar etc.. These may sound like minor issues but to ensure a more pleasant stay they need to be addressed. On the positive the resort grounds were beautiful & staff helpful, food was good too & beautifully presented. Yes, I know this was a Scoopon deal & you get what you pay for but when you go on holiday comfort is the key in my book & unfortunately APSARA didn't meet our expectation. BTW, we checked out early & headed into Phuket for a night before flying home.
AVOID
IAVOIDING am currently staying the the hotel that I can't more from unless I pay £800 to move to phi phi island. I am listening th the lovely relaxing sound of drilling as the only place you can get free wifi is by the reception. There is only 1 bar open and you can't eat at the Zeus restaurant on all inclusive unless you pay. The swim up bar is closed and is used as storage. The only pool that is useful is very small. The draught beer is transported from the main bar (if you called it that) in a jug. The facilities are non existent and the service is poor, the bar man left the bar unattended then came back apologized and said he was having sex. The staff are smiley but that's the only positive. The manager is un helpful and won't give our money back if we leave. There is too many things wrong with this place to list but there is no music no atmosphere, no relaxation, not enough staff, the town isn't open and the food menu is very limited. Breakfast is cold and last night I tried to sleep on the sun lounger as the bed was so hard. I think a hard bed but this stops the circulation to my hands and I wake up with pins and needles
Amazing - want to go back!
Just returned from a week's stay at the Apsara - we upgraded to a pool villa when we got there and wow, what a fabulous week. The pool villas are huge, they have a lovely lounge with DVD player, big bedroom, outdoor shower, two sinks, two large wardrobes and the outside area is stunning with it's own pool, loungers and sitting area with a small dining table. We were in villa 827 and it got the sun all day, we spent mornings on the beach outside Memories beach bar and then went back to the villa after lunch. The breakfast was good, a wide choice of pastries, cereals and cooked items, it was lovely and quiet overlooking the pool area for the villas. We ate twice in the beach restaurant, we had pizza which was excellent and seafood a second night which unfortunately was overcooked and not so good. The prices were good considering it's a good 4* hotel, cocktails averaged about £5, a beer £2.50 and a glass of wine £4 - pizzas were about £5, most Thai dishes were about the same price with seafood and Western food from about £8 upwards. The hotel sits on an amazing stretch of empty beach - miles and miles of it, the sun beds did look quite crowded so we chose to sit on the beach at Memories beach bar next door which was much less busy and then our private pool in the afternoon. Memories beach bar has a good menu for lunch or dinner as well as a great bar serving good value cocktails - it's right next door to the hotel on the beach. The staff are lovely at the hotel, We were welcomed by Sam who was really helpful, everyone on reception were really helpful and couldn't do enough for you. The hotel is quite a way out of the town - there is a shuttle bus that runs from the hotel 3 times a day and the last one goes in at 5pm, cost is £2 one way or a taxi will cost £6 each way, we went in a couple of times, there's a good choice of restaurants, some shops selling souveniers and clothes but not a lot else. We got a return taxi from Phuket Airport to the hotel through Boss taxis which was excellent and very reasonably priced, it took about an hour and a quarter. Will definitely return, it was pure relaxation.
DO NOT STAY HERE NOT THE PREMIER RESORT YOUR BEING SOLD
Straight to point. Arrived at hotel shabby dirty and cheap plastic sun-loungers Nothing like brochure & not a premier hotel. Paid £670 for villa upgrade, first villa very dirty requested another seemed like whole cleaning team was there cleaning second villa. Villa side clean and pleasant quiet and relaxing. Food terrible in both sides of resorts, food derived illness I contracted lasted for first 5 days of holiday! Food undercooked or cooked fully & cold. All inclusive a joke! 3 types of standards Red band :terrible you can eat in buffet and 1 time at Zeus or villa restaurant but very limited menu! Blue band: you can eat anywhere except Zeus but again limited menu. Better off going b & b and eat outside we're food is cooked and hot and traditional Thai. Staff great management terrible. Hotel 2 star maximum Villa side 3 star maximum.
disappointing
We went expecting a 4* hotel, but were badly disappointed, Quite how the resort can be so rundown when it can't be more that 2 years old is beyond us. Room was filthy, fittings all badly put up (and in some cases only just still on the wall) and obviously extremely cheap. Food was tasteless but plentiful. Hotel seems to like to charge for everything, there was even an itemised pricelist for everything in the room, including the cutlery. Every other hotel we stayed at on our holiday I've rated as excellent on Tripadviser, but you couldn't drag me back here.
Voyage en Thaïlande du 06 09 2017 au 21 09 2017. Hotel Apsara Beachfront Resort
Bonjour. Nous rentrons de 17 Jours a 4 Adultes avec chambre communicante a la demande au moins 15 jours avant le départ. Nous avons séjourné dans cette Hotel qui est magnifique. Chambre très propre, bien spacieuse. bien équipé. Qui est très bien adapté pour toute sorte de tourisme. Avec un personnels qui est toujours a votre service, serviable et toujours souriant, ce qui manque en FRANCE. Les buffets sont variés, mais fort épicé pour celui qui ne mange pas pimenté. Mais il y a toujours de quoi ce restaurer. Les petits déjeuné sont superbement a tous les gout, avec des viennoiseries mode Française. Ils y a des restaurants a 800 mettre en dehors de l'Hotel, mais l'apparence laisse un peu perplexe. La plage et magnifique, la piscine Idem. Nous avons rien a redire tout étaient parfait. Ses le 2éme voyage en Thaïlande et toujours aussi agréable a découvrir avec une populations qui est très aimable et respectueux sur tout. Avec de superbe excursions a faire. Je recommande cette Hotel avec le tout inclus pour les enfants et les non aventureux pour plus de facilité en tout genre. Bon voyage pour ceux qui partirons prochainement en Thaïlande dans cette Hotel.
Если вв будете сравнивать с Мальдивами, то вам понравится на второй день. Если не сравнивать, то понравится сразу
1. Почему Каолак? Потому что не Пхукет. А от аэропорта Пхукета всего час на авто. Природа лучше, людей меньше, цены чуть пониже, соотечественники встречаются не часто. А если встречаются, то исключительно приличные люди. 2. Почему Апсара? Потому что хорошие отзывы и прекрасное соотношение цены и качества. 3. Если Апсара, то что? Если Апсара, то вилла с бассейном. И обеды и коктейли в баре Мемориз (не относится к отелю) на пляже. Мы приехали с двумя детьми - 10 месяцев и 3.5 года и совершенно удовлетворены. Любителям новых ощущений рекомендую экскурсии. Любителям выпить - супермаркет 7-eleven. До него на такси минут 7. Любителям тайской кухни - поход по ресторанчикам Каолака. До Каолака на такси минут 15 и 300 бат. Если вы с сыновьями от 9-10 и старше, на пляже есть школа серфинга. Мальчики в восторге. Если вы с женой - жене понравится спа. В общем, рекомендую. В первый день был критичен. Сравнивал с Мальдивами. На море вышли к вечеру, а там отлив. Но на следующий день залез в море и оценил. Вода теплейшая. А волны кайф не только для серферов. Виллы прекрасные. Завтраки хорошие. Рестораны в отеле приемлемые. Но за тайской едой лучше на пляж или в Каолак.
Volltreffer!Zu Empfehlen für alle Pärchen Familien Senioren = ALLE! :)
1. Tipp Gelwechseln am Phuket Flughafen ist deutl günstiger als in BKK oder im Hotel, ansonsten gibt es zahlreiche Banken auf dem Highway zum Geldwechseln (Passpflicht) 2. mit bosstaxi (siehe meine anderen Reviews) war es die günstigste und angenehmste Variante für uns ins Hotel zu kommen. Hotel bietet auch einen Shuttle-Service (kostet mehr) Empfang sehr nett und entspannt mit Tüchern und Tee und Aufklärung. Wir haben eine Poolvilla gebucht, war am Rand im Abseits direkt vor dem Wald (ideale Lage). Intern gibt es Golfcars die einen hermkutschieren von A nach B auf Wunsch (kostenfrei - einfach per Telefon anrufen). Poolvilla 1:1 wie auf den Fotos und sogar noch besser. 100% Empfehlung für Pärchen oder auch mit Kids (Sofabereich ist getrennt somit ideal). Kühlschrank wurde tgl nachgefüllt (gratis) : 2 Cola 2 Fanta 2 Wasser 2 Soda. Wasserkocher mit Tee gabs auch. Klima Lichter Hygiene etc. Tip Top. Handtücher für zuhause u für den Strand gratis. Gratis Hygieneartikel - gute Qualität. Gratis Schirme - man wird Sie ab und zu brauchen ^ Hotelpool ist okay, schon etwas älter und die Witterung zeigt Spuren - harmlos. eine kleine Kleine Rutsche für Kids gibt es auch. Endloser Strand, Wasser warm, schöner Sand zum spielen sammeln spazieren etc. Der Pool bei Hotelzimmern schaut auf den Fotos größer aus - das täuscht :) Waren wir nie. Der Pool bei den Poolvillas sehr schön und angenehm und ruhig. Der Poolvillapool tip top ideal. Jeden Tag wurde alles gereinigt (sehr sehr sauber) Das Hotel befindet sich Abseits - dementsprechend ruhig. Frühstück hatten wir nur auf der Poolseite: ausreichend und sehr gut. Bonus: tgl eine Thai typische Spezial Speise (sehr zu empfehlen) der Rest " Standard " Beans Würstchen eier frische Omlettes / sehr gute Früchte, diverse Säfte, yoghurts, Wasser, Kaffee Tee etc. Abendessen haben wir 1x getestet in der Hauptanlage: das war eher enttäuschend, etwas für die Massen und nicht unser Ding (gut besucht vom Standardurlauber All you can eat Style ^) Abendessen tipp: zu fuß ca 10min entfernt liegen an der Hauptkreuzung einige Restaurants: unser Favorit wurde Jumpajan !!! Sehr gutes typische Thai Food - günstig plus als Bonus: wenn man bei Ihnen anruft (Zimmertelefon: kostet eh fast nix) gibt es gratis Shuttleservice hin und zurück! Bei Regen perfekt: Poolvilla - hausinterner Caddy Transfer - Shuttle zum Restaurant (der Ehemann fährt) und das ganze wieder zurück D. h. wir empfehlen Version mit Frühstück fürs Hotel und zum Abendessen dorthin :) Das Restaurant bei den Poolvillas hatte ein sehr gutes Abendessen, aber natürlich zu einem Hotelpreis und kein Vergleich wenn man authentisch essen möchte. Memories beach bar hat die besten Kokosnüsse :) Haben dort stand up paddlin getestet und ich wagte meine ersten Surf versuche (Tipp: Youtube 5min schnellern Basics Video anschauen und dann raus! ^ Es hat geklappt!) Massagen haben mir bei der Memories beach bar auch am besten gefallen (Preislich auch am günstigsten) Im Hotel beim Spa draussen edler aber auch " teurer " dafür romantischer :D Fitnessraum wie auf den Fotos klein aber Geräte ok (Laufband + Crosstrainer + Hanteln und ein paar Bänke) und funktionstüchtig. Wasserspender u Klima vorhanden. Ausflüge kann man auch übers Hotel buchen - habe ich mit tripadvisor gemacht: günstiger und wahrscheinlich besser :D Cocktails zur Happy hour im Hotel bei der Beachbar waren sehr gut. Insgesamt ein sehr schöner Aufenthalt - sehr zu empfehlen für Pärchen als auch mit Familie! Highly Recommended!People nice!Good Service / Breakfast Area. Clean and Calm
Hotel à déconseillé
Baignade dangereuse, car il y a deux courants qui s'affrontent puisqu'il y a un un " bras de mer " qui passent entre les 2 parties de l'hôtel. Il y a la partie classique qui ne vaut vraiment pas le coup à notre avis, au même tarif, il y a des hôtels bien plus luxueux et plus proche de Khao Lak et la partie Villa avec piscine très luxueuse. La plage, le matin était très sale, une multitude de débris du Tsunami échouaient sur la plage. La vision est traumatisante, (des casques pleins de coquillage agglutiné, des tongs en pagaille bref et cela n'a été nettoyé que 2 jours plus tard. J'aime autant vous dire qu'après avoir vu ça, nous ne nous sommes plus baignés. Donc l'emplacement de cet hôtel n'est vraiment pas idéal et est fortement à déconseillé. Rien a dire de particulier sur la chambre à part que la climatisation était très bruyante, des difficultés pour l'évacuation de l'eau dans la douche (vitrée face au lit ça c " est agréable). La chambre était propre, le buffet était varié et bon. Au niveau des activités, nous y sommes allées hors saison (fin mai début juin), du coup ils n'avaient maintenu aucune activités. Le personnel n'était pas très disponible, très souriants mais pas très efficace.. Bref allez ailleurs!
Il n'aura pas de 4ème fois !
Allez nous étions tellement content que nous y sommes retournés, par contre cette année à été différente, le seule point positif, Gaspare et son équipe, l'ensemble des repas ont toujours été accompagnés de personnel super sympa, au petit soin... Contrairement à la réception ou SI vous avez besoin de rien pas de problème, mais deux fois nous les avons sollicités, enfin essayé du moins, mais à part ce moquer de notre anglais moyen rien d'autre, donc terminé pour nous Apsara ! à part rire entre eux rien d'autre, nous avions il y a deux ans vécu vraiment une autre expérience, attention si vous voyagez avec celtour, ils nous ont juste oublié pour notre départ, donc khao Lac / pukhet en 1h15 à 145 km même dans les virages, plus possible de prendre notre avion, et nous avons voyage avec une autre compagnie alors que nous avions payés pour Quatar !! FORMIDABLE... Monsieur le Directeur de L'hôtel ne prenez pas la peine de me répondre, sachez prendre en considération vos clients quand ils sont sur place. J'espère que mon expérience évitera des soucis aux futurs voyageurs Katia
Стильно и безлюдно
Никого и ничего рядом нет. Все гармонично и прекрасно, если вам не нужны тусовки. Есть лучше не в отеле, так как с едой они все же подкачали. Ну клаб-сэндвич был прекрасен))) Спа не смогли бы оценить, так как из-за " несезона " он функционировал не в полной мере.
Top Thai Experience
Have just returned from 2 weeks A / I with Thomson on the wonderful Dreamliner. Having said that we were delayed 24 hours on the way out due to Operational Reasons, no permit obtained to fly over India apparently! However when we did get to the Apsara we were greeted with a warm welcome, all the staff were so friendly! First impressions of the room were a little bit disappointing but don't let that put you off. As previously mentioned some areas could do with a lick of paint and the shower needs re grouting. However the room was big with a massive comfortable double bed and always lots of hot water. New flat screen TV's were being installed, so things are on the up! The food in the Buffet Restaurant was excellent and varied with tasty Thai food always available. The Live Station was always good for fresh noodle and rice dishes. Curries were plentiful, as were shrimps, prawns and delicious Asian mushrooms. The Red and White wine was very acceptable and the service wonderful. Ram and Jaja were outstanding! The Gin & Tonics at the bar were excellent and certainly strong enough! You can carry drinks from the A / I bar to the patio next to the Zeus Bar, so it is not a problem. The pool areas are lovely with lots of sunbeds and brand new sunshades. The views to the sea beautiful and the beach itself perfect. The Aspara ticks all the boxes, a top Thai experience! P. S. Never book a Thomson Day Trip unless there is nothing else available. They were much cheaper and better through the hotel or from Memories Bar over the river!
Great holiday at Apsara
Just got back from 2 weeks at the Apsara, We travelled with friends, and chose the hotel because we were looking for an all-inclusive hotel in a quiet area, on the beach, with good trip advisor reviews. The Apsara seemed to tick all the boxes and we were not disappointed, in fact, we were delighted. After booking I emailed the hotel asking if it would be possible to be allocated rooms with a sea or pool view, and was advised that although the hotel was fully booked, he would try to give us the nicest rooms possible. We got lovely rooms with a sea view - certainly worth an email if you are going. The staff were all excellent and I would like to give special mention to April in the bar, Ruth in the restaurant at breakfast and lunch, and especially Marvs in the restaurant at dinner- she reserved the same table for us every evening and gave us fantastic service. Food was always good with plenty of choice. Thompsons and First choice all inclusive clients are allowed to use the facilities and the bar in the pool villa section despite what it states on the hotel literature, The hotel was fully booked but sunbeds were always available and the restaurant was never crowded, busy at breakfast, but never crowded. The beach was lovely, the sea very warm, as were the pools. We went on the elephant bathing half-day trip, which was great. We've done the elephant 'thing' previously in Bali and Koh Samui, and this was the best by far. We went with Eco tours and I must give a special mention to our guide Ake (pronounced Eggy) who made the whole experiece a pleasure, I can recommend Memories bar, which is on the beach right next to the hotel, a nice relaxed place to go for a change of scenery. I would not hesitate to recommend this hotel to anyone, it really is very, very good I could go on ;
Paradisiaque
Hotel avec toutes les commodités, personnel sympathique, serviable et agréable. Les chambres sont spacieuses, élégantes et propre. Nous y avons très bien séjourner. Seul bémols, la mer n'est pas aussi paradisiaque qu'on pourrait le croire..
havre de paix loin du tumulte des grands spots thailandais
Nous y avons séjourné en couple au mois de mai 2015. Nous avons eu la chance d'avoir une très bonne météo à cette période, soleil et très peu de pluie. L'hôtel est très bien entretenu et nous étions logé dans une garden villa, il s'agit d'une villa avec tout confort et disposant d'un petit jardin équipé d'une baignoire. L'ensemble est très agréable et le nettoyage est fait correctement tous les matins. Pour la restauration, nous avions accès au petit restaurant dédié aux villas et au grand restaurant principal. C'est ici que nous avons découvert le pad thaï, une spécilaité de nouilles avec gambas, tofu, cachuète, citronnelle, oignon... un vrai délice. Aussi, le personnel est très avenant. La piscine principale est un peu petite mais suffisante. Il est vrai pour que pour les enfants, ce resort ne dispose pas de toutes les commodités comme on pourrait en trouver ailleurs, pas de kids club et pas de jeux. Le spa est propre et les masseuses parfaitement professionnelles, un vrai moment de relaxation. Le resort est situé à 10 minutes en voiture d'une petite ville où un marché local a lieu les mercredis et samedis, on y trouve un peu de tout. L'hotel reste néanmois excentré des grands sites touristiques. Comme le résume le titre que j'ai souhaité donner à ce article, l'endroit est très tranquille et diffère de ce que l'on peut voir dans des villes comme phuket. C'est un ednroit que je recommande pour des personnes venant chercher dépaysement tout en se souciant de leur tranquillité.
Best holiday by far!
Thailand is just truley amazing. I've been back a week and mourned Thailand every day. Lol. Hotel was amazing. It's set in the middle of no where but on the beach front. You need a bus or taxi to take you to town but you can get this fairly cheap. Hotel staff were amazing and could not be more helpful. Special thanks to Sam and AJ. They both do brilliant jobs at the hotel but everyone in general is friendly, happy and willing to help in any way they can. The rooms are brilliant... good sized and cleaned daily. Mostly good air con facilities. There is also a gym not too far away and a spa for relaxing treatments on site. Every night at the restaurant is different with food and good variety something for everyone. Thai night, Italian, Mexican, European etc. They also offer room service at an extra cost. If your a Thomson guest you should also be entitled one Al E Cart meal during your stay. I didn't go for this but others I met at Apsaras highly recommended it. There is also the Zeus beach bar which is a payable restaurant set looking out right on the beach. The location as I say is set relaxing. There is no kids club and although there were kids there they only had the beach or the pool to play in. It's more of a peaceful tranquil getaway resort. Make sure you take good mosquito repellant. I was recommended to buy the local OFF spray. However I still got bitten numerous times and have since found another brand that is better called Soffel floral mosquito repellant. It feels and smells better. If you do get bitten do not itch and keep the wounds clean. Despite me doing this im now on steroids for infected Mossi bites. But don't let this put you off. This hotel, it's location and destination as a whole is truley amazing. I recommend you go scuba diving with Pirate Divers international in Bang Niang you can look them up or ask your Thomson Rep to ring Brenda. Also recommend the Khao Sok trip and Elephant Trekking and a must if your not sea sick overnight to Phi Phi, James Bond, and Krabi by speedboat. Again you can book this through your Thomson rep. Well worth the money. I had the time of my life there and will be going back again and again!
Hele pakken
Dette hotel lever bestemt op til deres beskrivelse. Vi boede på Apsaras beach og var så heldige at få udsigten over havet. Super lækkert hotel, med flotte værelser og balkoner. Skøn sandstrand hvor vi gik mange lange ture. Dejligt fred og ro. Skønt personale. Alt var bare perfekt :)
Ein Traum!
Das Hotel war perfekt. Nach der langen Anreise empfang das Personal uns sehr herzlich und alles ging sehr ruhig und gelassen von statten, so dass man sich direkt wohlfühlte. Wir (20 & 23 Jahre) hatten ein einfaches Superior ZImmer mit Frühstück gebucht. Das Zimmer war riesig, sehr hell und freundlich eingerichtet. Das Frühstücksbuffet war ein super, man hatte eine große Auswahl und es wurde alles immer direkt aufgefüllt. Zum Mittagessen eignet sich das Lunchpaket an der Zeusbar (120 Baht, also 3, 50€), die Portionen waren ausreichend und immer sehr lecker. Ansonsten gab es (ca. 200m weiter links am Strand) eine " Memories Bar " mit leckerem Essen und Getränken. 800m weiter an der Straße hatte man 5 weitere Restaurants zur Auswahl (alle sehr preiswert). Das Hotel liegt an sich sehr ruhig, aber man hat trotzdem viele Möglichkeiten im Umfeld günstig zu essen. Das Hotel bietet ansonsten auch 3x täglich einen kostenlosen Shuttlebus nach Khao Lak an. Wir waren rundum zufrieden mit dem Hotel! Das Personal war sehr freundlich und hilfsbereit. Ein gelungener Urlab :-)
Friendly staff, great location and amazing villas
We are currently staying at the Apsara resort and I don't even know where to start the two days we have been here already has been fabulous! We originally booked a swim out room but we're told upon arrival that we were being upgraded to a pool villa the next day.. What an amazing surprise seeing as I had booked this Thailand holiday for my partners 30th birthday! The villa: Amazing - so spacious, clean and beautifully decorated. Outdoor shower is so luxurious. It is fully equipped with everything you will need plus two huge TVs - one in the bedroom and one in the living room. Large king bed nice and firm - great nights sleep! Free wifi - pretty fast. Location : Is great - koh lak is definitely a much more relaxing alternative to the typical Patong phuket trip. Apsara is right on the beach - stunning view from the main pool! The locals are so helpful - very friendly and no pressure to buy anything. We rented scooters off a nice guy (up the end of the road that resort is on next to the tsunami tower opposite the Siam restaurant) 250 baht for a day rental. Staff: So friendly and helpful and have made our stay very memorable - great English too! A lovely man at reception gave us a map and explained where the local supermarket was. Every single staff member has a smile on their face and make it a great atmosphere. Even the guys at the security gate always having a joke and smiling and waving when we drive out. Having travelled quiet a lot of Thailand I would definitely put this place at the top of the list. The staff alone would make me stay here again they are all just so accommodating and friendly. Thank you to Golf and the rest of the team we couldn't be happier we don't want to leave- we will definitely be back on our next trip.
GOOD HOTEL BUT ROOM FOR IMPROVEMENT
We have just returned from a 12 night stay at the Apsara, we have been to Thailand a few times in different areas and this was not bad. We travelled with Travelbag and the bonus with this is your transfer is private so it took apx 1hr 20-30 mins. Upon arrival staff welcoming a nice cold drink and flannel and swift check in, we where allowed in our room which was early apx 12 p. m which was nice not to be hanging around. The room itself is a lovely size we where given I think one of the better deluxe rooms which was no:124 and our view was beautiful over looking the beach and sea. We did think the rooms need a little up-dating although they are cleaned each day, but when you pull the blind down by the bath it looks quite marked and dirty as do some of the lamp shades etc. think they could just give the rooms a little re-vamp. We where reasonably lucky only once or twice hearing noise in our room during later evenings. The food as mentioned by others can get a bit repetitive but I do not eat a lot of meat or fish but managed to eat 3x per day on the all-inclusive package but I feel they could extend the food range a bit more and on the b. b. q night cook proper Thai satay sticks and more authentic food but on the whole food was reasonable to good, the staff in the restaurant where lovely and polite and Cherd and Dina and all the other staff (sorry do not know all the other names) do a fantastic job. One odd part regarding the all-inclusive part is the bars, you have a red band which is the average all-inclusive which is your food but you are only able to get your all-inclusive drinks from the illa lounge bar and walk 20 yards across the path with your drinks and sit down in the Zeus bar yet you where unable to get a all-inclusive Drink there, they have not long opened a all-inclusive bar off of the main restaurant but it get a bit complicated and silly in my mind. We had a walk around the villas which is obviously the newer edition to this hotel but they get no views of the beach, they also have a bar and separate dining area. I think if you are on all-inclusive red band you can eat once at the villa restaurant and once at Zeus bar and grill we did not bother. You can also get the blue band which then entitles you to drink at the villa bar and Zeus as well. As I said it seems a bit complicated and I personally think this could be simplified. there are a few dogs around the beach area but one in particular that comes up to the hotel is lovely and friendly she is so soft and just wants a bit of tlc from people. The beach itself is lovely The sea is lovely and warm you cannot really swim in it but great fun in the waves, the pool is good too also the walks along the beach are pleasant. We hired a moped up the road for 250baht a day, I think they are normally 300 as the hotel do not let you reserve there's and you can only check in the morning if a moped is free which is no good if you are planning a trip out, and they are dearer at the hotel anyway. We did not do any organised trips as been to Thailand a few times but when we had the moped out went to a couple of waterfalls the tsunami memorial and a few other places, and took ourselves to the day / night market as going with the hotel cost 100baht each going and a taxi back costs apx 300 baht there are some nice things to buy at the market and personally I bought a few bikinis as for once they are doing more European sizes, and there are general stalls and some things to eat. There is a duo of singers that play either at the villas or in Zeus bar of an evening Thailand does not really do entertainment in hotels and this duo are quite difficult to listen to, most people we spoke with did not want to listen to them as bless them they try but sadly not very good. To summarise this is a nice hotel with great staff I just feel they could get it a little more organised regarding getting drinks and eating either make it all-inclusive only with may be B & B forget the different restaurants for all the different grades of all-inclusive. I feel this hotel is almost of 4*, and we did have a pleasant stay
Simply the Best
Second trip to the Apsara, after last years stay we had to go again. 22 nights this time and its better than last time. The rooms are excellent, clean tidy, well maintained and modern. The staff are friendly and more than willing to make you feel like someone special. The hotel is on the beach which they keep clean and tidy with the sea is clean. The hotel grounds are immaculate (as seems normal in Thailand), there are many sunbeds, umbrellas for shade, lovely pools to keep you cool and numerous bars. The breakfasts are good and the alacarte evening menu is great (recommend the tenderloin steak). Its that good we have already booked for March 2016. Mr. and Mrs. J Doyle England
Juste magnifique
Sejour du 8 / 11 / 14 au 22 / 11 / 14, superbe vacances. hotel tres bien entretenu et tres beau, personnel tres agreable souriant, prêt a nous rendre service. Chambre standard tres grande tres propre avec tout le necessaire. Manque juste un. placard supplementaire pour ranger nos affaires mais rien de genant. Au pied de l'hotel, une plage de sable immense et tres propre. khao lak center se trouve a un peu moins de 15mn en taxi de l'hotel. Vous pouvez manger et boire a l'exterieur sans probleme et pour pas cher soit en ville soit au bout de la rue de l'hotel 10-15mn a pied. Par ex un coca servi en bouteille compter 20 à 40 bath. Le resto " zeus " de l'hotel en bord de plage sert une tres bonne nourriture de qualité et pas cher non. plus. donc rien ne sert de prendre le all in. Khao lak est encore un endroit calme et agreable et naturelle préservé de toute cette masse touristique que l'on peut trouver a pukhet. C'est un vrai plaisir de sejourner là. Vous avez aussi la possibilite de faire de superbe sortie comme khao sok, les iles similans, l'ile de kha yo noi en vtt (trop bien) et la baie de phang nga (ile james bond) trop beau. Aussi les thailandais sont d'une incroyable gentillesse. Voilà je pense avoir dit l'essentiel. Allez y sans hesiter.
Petite déception
Les déceptions : - Tout d'abord sur la plage, pas propre du tout !!! Et c'est bien triste. - Les masseuses ne sont vraiment pas sympathiques, pas de sourire, pas de remerciement pour les pourboires, elles discutent sans arrêts pendant le massage et ne tiennent pas compte de vos contres indications thérapeutiques. - La cuisine, beaucoup d'attente au niveau du petit déjeuner et le bacon au cacahuète... un sacrilège !!! Sans parler du club sandwich à l'avocat, je n'ai jamais vu ça et des bruschetta qui ne sont pas des bruschetta. Très cher et sans intérêt !!! Les piscines sont peu profondes (1, 50 mètres) et petites. Peu de transat. Heureusement que nous sommes hors saison. Dernier point négatif, cet hôtel est loin de tout, pas de navettes gratuites (contrairement à ce que nous avions lu) 500 bath tous les jours pour aller bien manger à la fin du séjour ça représente un budget, location de bicyclette hors de prix. Les points positifs : - Cet Hotel est bien dans l'ensemble, bien conçu, bien entretenu, les chambres sont propres et spacieuses. Le cadre est splendide, nature, sauvage. Très calme. Très bien pour les couples. - Le personnel sympathique. Souriant. Ils sont très serviables. Sérieux. Ils respectent votre tranquillité. On peut leur faire confiance. Et c'est ce qui compte le plus :-)
Lot's of pro's and cons.
I have very mixed feelings about this hotel having stayed in a range of hotels around the world previously (ranging from 2* to 5*) This is definitely not a 5* hotel - It's probably more of a 3.5*-4*. My family and I stayed as part of an all inclusive package, however, there were guests who were not all inclusive and they seemed to be much better catered for. I want to be as balanced as possible with this review as it's definitely not a bad place to go at all, however there are both positives and negatives. I'll start with the negatives: -The choice of food is pretty limited - Only one flavour of ice cream is available for all inclusive guests (at lunch only - usually coconut or strawberry). You can buy icecreams like magnums and cornettos, but again, the choice is limited. - There are no free / all inclusive activities and no " animation " team or " activities " team. - There is no air conditioning in any of the restaurants or bars. - The sun loungers and umbrellas are fairly cheap and tacky and not in keeping with the rest of the hotel and scenery. - There is no reef for snorkelling (something advertised by Thompsons and one of the main reasons we went there!) - The all inclusive guests are kept separate from the other guests - only being allowed to use one restaurant and one bar. Another point I'd like to make, though it is not a negative for me (but may be for others) is that there are lots of dogs roaming around the resort. They're very friendly, but can be a bit mischevious and not everyone was happy with them. There are also plenty of geckos, lizards, crabs and frogs :) Positives: - The staff are super friendly!! - The hotel and rooms are comfortable and clean - The food, though limited in choice, is of good quality and very nice. - The scenery is absolutely beautiful and the sunsets are to die for. - If you like weddings, you'll get to see a lot whilst there. - The hotel is right on the beach - There are plenty of sun loungers and you'll have no problem getting some regardless of the time of day. - There is a good selection of drinks available in the all inclusive package. - Easy to get to Khao Lak centre and the markets (which are brilliant - definitely worth a visit) by taxi, which costs about £7 each way. - There is free wifi in the hotel, rooms and by the pool / beach - We had an issue in that the toilet flush was broken at 10pm, we phoned down to reception and within 10 minutes, someone was there to fix it, with the right part available. Very efficient. I think that's pretty much it! I'd definitely go back to Thailand again, but I'd probably look at a different hotel next time - just because I've been fairly spoilt for choice with hotels and like really nice hotels. The Apsara is perfectly acceptable and nice - just not AMAZING.
Fantastisk sted
vi havde absolut fantastiske 3 overnatninger dette sted, var heldige at blive gratis opgraderet til villa, da der ikke var mange gæster. Ved Villa's morgenmads restaurant var der luksus morgen buffet, lækre små sundheds smooties, omeletter laves efter dine ønsker, lækker frugt og sidst men ikke mindst fantastisk udsigt. Vi så næsten ingen børn på stedet - så ikke for børnefamilier. Nyd en lækker drink i gyngebænken ved baren. Nok et lidt stille sted for unge mennesker, så skal man køre taxa for 300 bath ind til Khao lak centrum - som ikke er at sammenligne med feststeder på Phuket.
Un peu déçu
Dès notre arrivée, nous avons été informé que notre chambre pool access n'était pas disponible. On nous a donc logé dans une chambre standard et nous avons eu la possibilité dès le lendemain de choisir entre la pool access et une suite vue mer. Nous avons choisi la suite étant donné que la chambre pool access est assez bruyante (beaucoup d'enfants dans cette piscine). L'hôtel a tout de même était commerçant et nous a offert en dédommagement 1h de massage chacun et 4 dîners au buffet. A savoir que dans les chambres standard et pool access vous avez droit a 2 bouteilles d'eau de 600ml par jour. Dans la suite nous avions 4 bouteilles d'eau, nous n'avions donc pas eu besoin d'acheter de l'eau en plus. L'eau est cher à l'hôtel (50 bath) mais une supérette se trouve à 20 minutes à pieds de l'hotel (1.5L = 20bath). Le petit déjeuner nous a beaucoup déçu car il y avait beaucoup de salé et très peu de sucré. Le thé est hyper infusé : impossible de le boire. Ce n'était pas très savoureux et surtout ce n'était pas varié. Au bout de quelques jours nous étions lassé. Notre chambre était placé au dessus du restaurant de la plage (Zeus) bruyant le soir. Les rideaux ne sont pas occultant, nous étions réveillé dès le levé du jour. Sinon la chambre était spacieuse (baignoire, douche intérieur et extérieur, double vasque, dressing, machine à café et bouilloire). Le restaurant de la plage (Zeus) n'est pas très cher environ 200 bath le plat. Le soir nous allions manger dans un petit resto très sympa (seafood tsunami si mes souvenirs sont bon) situé à 20 min à pieds de l'hôtel. Vous pouvez changer de l'argent à l'hôtel mais je vous le déconseille, le taux n'étant pas du tout intéressant. Vous pouvez changer de l'argent à Bang Niang où 1€ = 38 bath (quand nous y étions). L'hôtel propose justement une navette pour aller a bang niang ou à khao lak (100 bath / personne et par trajet). Vous pouvez faire le marché de bang niang qui est très sympa !! Départ de l'hôtel avec la navette : 10h-13h30-17h. Si vous décidez de choisir cet hôtel choisissez une villa avec piscine. N'oubliez pas votre anti moustique et vos prises anti moustique, l'hôtel n'en fourni pas et nous nous sommes bien fait piquer. La literie est très mauvaise : matelas et oreiller dur. Le spa by okko est super sympa, les massages sont bien fait et on vous demande si vous voulez massage soft medium ou hard.
Apsara Beach: le rêve
Nous avons passé 13 jours à l'Apsara en villa avec piscine (vous êtes à part du resort un pont à traverser), n°840, si vous pouvez c'est vraiment le top, la plage n'étant pas vraiment géniale, c'est super agréable d'avoir sa piscine privée, la gentillesse du personnel et l'entretien du Resort est parfait, le seul hic, il y a rien autour, mais nous le savions donc pas de souci pour nous. Je vous recommande le marché (3 jours par semaine, le trajet coûte 500 BTH) à faire aussi évidemment les éléphants, vous pouvez réserver soit via le resort ou à l'extérieur. Si vous avez des questions.. on répondra avec plaisir.
Superbe !!
Nous avons passé une super semaine dans ce magnifique hôtel en bord de mer. Les chambres sont spacieuses, le petit déjeuner copieux et très bon. Le snack en bord de plage permet de se restaurer à des prix raisonnables, par contre les plats ou buffets le soir sont chers. Le seul petit bémol de cet hôtel est l'éloignement de Khao Lak, il faut environ 15 min en taxi pour s'y rendre.
Garden Villa All Inclusive
We stayed all inclusive in a Garden Villa, the Villas are beautiful. It's so nice to have the space to relax in and I loved the outdoor bath! Regularly have woodpeckers, lizards and butterflies in the garden! If you stay in a villa you get a different pool to the rest of the hotel and a different bar. Which is nice and quieter. The all inclusive food is nice but personally it wasn't my cup of tea, as a vegetarian I hoped for a few more options in Thailand! The theme nights are set up really well but the exciting things are always meat related! There is however a great bar just down the beach from the hotel called memories and the food is amazing! Or the hotel has a bar called Zeus on the beach which only charges 150 baht for pad Thai etc. The cocktails are fab and there's a great range for all inclusive guests! Thomson offer a range of trips to go on, Id recommend booking a few as there isn't much to do at the hotel. Which sounds amazing but after 2 Weeks i was keen to do things! The elephant trekking is amazing! The local shuttle buses are fab - Id recommend going to Bang Niang and trying the local bars etc, if you want a fab night out! Taxis are 300baht each way. Which is excellent value! The staff at the hotel are so helpful and always very polite and smiley! They really help make the holiday amazing! We had a brilliant time and want to come back already. I think I'd go somewhere cheaper though and do more local things just because the local area of thailand is so beautiful to experience! Oh and the rep Alan is fab! X
Swim up room
If you are going here make sure you have a swim up room as this makes the holiday. You just step out of your room onto a verandah with two sunbeds and umbrellas straight into lazy river pool, it is always warm. It would be better if it was adults only as children tend to jump in from the bridge which is not allowed but no one stops them. It is very quiet in the evening as there is no entertainment. The buffet restaurant has a theme night each evening and the food is very good and well displayed. The chef Tuhono is amazing and very helpful. We do not eat spicy food and every evening he would cook us a special meal that we could eat. Thanks Tuhono. you are the best. The a la carte restaurant is not worth visiting, you have to buy drinks or go to all inclusive bar and bring one with you, even water, They got my order wrong 3 times and food was not very good. There is a lovely white sand beach and the sea is always warm. The town is worth a visit and the market, make sure you haggle. Best not to do elephant trekking as the elephants are treated badly. We did a good trip on a boat and to caves. There is only one bar and no beach bar. There is an infinity pool with a chute. Good place for very quiet holiday but not if you like activities and / or entertainment
Tolles Hotel an wunderschönem Strand
Das Apsara Beachfront Resort and Villa ist eine recht große, verwinkelte und schön gestaltete Anlage. Der Bereich der Strand- und Gartenvillen ist vom restlichen Bereich abgetrennt; der Zugang erfolgt über eine Brücke, die man bei einsetzender Flut nutzen muss. Das Apsara liegt nördlich von Khao Lak an einem sehr breiten Strandabschnitt. Neben dem Hotel gibt es in nördlicher Richtung einige Strandbuden, bei denen u. a. Massagen angeboten werden. Wir hatten ein Zimmer mit direktem Poolzugang. Es gibt einen gesonderten Poolbereich der alle 20 Zimmer mit Poolzugang verbindet; dieser Pool ist recht verwinkelt und großzügig ausgestaltet. Man hat seine Privatsphäre und kann ungestört " Bahnen " schwimmen oder verweilen. Dadurch, dass dieser Pool fast ausschließlich von den Gästen der Zimmer mit Poolzugang frequentiert wird, ist es sehr ruhig und angenehm. Außerdem gibt es noch einen Pool für Gäste die im Bereich der Villen wohnen und einen Pool in der Nähe des Strandes. Das Zimmer war geräumig und schön gestaltet. Negativ empfanden wir nur, dass die Wände sehr dünn sind und man - je nach Lautstärke der anderen Gäste - die ein oder andere Unterhaltung der Nachbarn mitbekommt. Das Hotel bietet einen Shuttleservice nach Khao Lak (200 THB / Person). Abends ist man auf Taxi angewiesen. Es gibt 2 Flaschen stilles Wasser pro Tag kostenlos, was jedoch nicht allzu viel ist. Etwa 5 Kilometer vom Hotel gibt es einen 7-Eleven Supermarkt (Phetkasem Road). Insgesamt gibt es drei Restaurants: das Napalai Restaurant (auf Seiten der Villa), Zeus Bar und Restaurant (direkt am Strand) und das Kinnaree, in dem es Buffets gibt (Frühstück von 06:30-10:30, Lunch von 12-14:30, Dinner von 19-22 Uhr). Das Frühstück war immer in Ordnung. Es gab zahlreiche Optionen (Obst, Müsli, Toast, Brot, warmes Essen, Omelett / Rührei, etc.) Die Preise für die Buffets im Kinnaree empfanden wir als vergleichsweise teuer. Die Preise für die Buffets sind aktuell: Lunch - 500 THB / Person (inklusive Softdrinks), 650 THB / Person (zusätzlich inklusive Bier), 850 THB / Person (zusätzlich inklusive Wein). Dinner: mit Softdrinks 650 THB / Person, mit Bier 850 THB / Person, mit Wein 1.100 THB / Person. Da man in der Zeus Bar einen wunderschönen Blick auf das Meer hat (liegt direkt am Strand) und dort viele unterschiedliche Speisen angeboten werden, haben wir in der Regel dort gegessen (Hauptgang ab 200 THB / Person - wir haben maximal 400 THB für ein Essen bezahlt). Das Essen war immer sehr gut, der Service für das Land typisch auf sehr hohem Niveau! Alternativ ist die Memories Bar auf der Seite der Villen (100m vom Apsara direkt am Strand) sehr zu empfehlen - dort gibt es ebenfalls gutes Essen zu einem günstigeren Preis! Ansonsten befinden sich in der Nähe des Hotels noch andere Alternativen. Es gibt allein auf der Seite des Resorts ein Fitnesscenter, was recht sparsam aber völlig ausreichend ausgestattet ist. Darüber hinaus gibt es drei Spa-Bereiche (1x Indoor, 2x Outdoor). Da das Preisgefüge in Khao Lak aber - im Vergleich zu Krabi & Phuket - recht hoch ist, sind die Preise entsprechend. Das Personal ist stets sehr freundlich und hilfsbereit. Der Strand ist sehr breit und sehr schön. Die Blickrichtung des Haupt-Pools und der Zeus Bar ist gen Westen, sodass man den Sonnenuntergang vom Pool / Restaurant aus bewundern kann. Da es recht wenige Hotels in der Nähe gibt und das Zentrum Khao Laks etwas entfernt ist, ist die Lage insgesamt sehr ruhig. Ideal um zu entspannen.
Very quiet and relaxing getaway
We arrived with 2 other couples following a 3 night stay in Bangkok. The Thomson rep was nowhere to been seen but the hotel staff were very accommodating and welcoming. Check in and a quick briefing about the hotel was more than adequate. Our room was clean and had everything you could ever need, from toiletries to a hairdryer to umbrellas to a torch. We were well catered for and these little additions were very useful. The food was very good. The buffet ran a weekly rota with a theme every day over 7 days. We didn't feel the need to book into the a la carte restaurants because the buffet food was excellent. We did eat in the beach restaurant one night because we were too late for the buffet. The food and waiter service were brilliant in all restaurants. There were 2 all inclusive bars. The bar on the beach was a paying bar. I don't understand why we couldn't get drinks from here because most people went to sit there after going to the all inclusive bar anyway. The bars close at 11pm but you can pay for drinks until 12pm. The entertainment is virtually none existent, there isn't any in the evening. They didn't even play music in the bars. The hotel is very quiet on this front. On the brightside, you get a great nights sleep and you feel well rested. They have Thai dancing on the Thailand themed day. The special themed night for the Loy Krathong Festival was great but we had to pay extra for the entertainment. This proves they are capable of putting on a show. We booked our 3 trips from the excursion desk at the hotel. We still hadn't seen the Thomson rep at this point so we made our own plans and enquires. I'd fully recommend booking trips through the hotel; they were well run, value for money and we seemed to have a better experience than those who booked through Thomson. We did Similan Islands, James Bond island and an elephant experience. I'd recommend them all to get the best out of Thailand. We did bump into the Thomson rep later on in our holiday. Apparently we missed the welcome meeting because we spent 3 days in Bangkok at the start of our holiday?! The beach is beautiful. I loved that there were no sun loungers on the sand, it gave you an unspoilt view. Next door to the hotel there is a beach bar and restaurant called Memories. If you're looking for a bit of an atmosphere then visit here. The food and cocktails are fab. We had a few massages at the spa in the hotel. They were reasonably priced and very good, well worth the money. I had a massage and manicure so they plaited my hair for free. We went into Khao Lak a few times by taxi, which you can book from the front desk. We went into the town to visit the market which was brilliant, and the bars which were excellent. The town also held a festival to welcome in the tourist season. The hotel and the staff are brilliant. Little things let it down in my opinion. It is very quiet, there needs to be a bit of music or entertainment in the evening. Also all the bars should be all inclusive up until they close and include a waiter service. These little additions would make it a 5 / 5 rated hotel for me.
Best birthday present ever!
Booked this holiday to celebrate my husbands 50th birthday and have to say it was fantastic. We have never been to Thailand before so was a little unsure what to expect. After a long long time travelling we finally arrived at hotel at midnight where we were greeted with a cool flannel and a lovely drink. Check in was quick and then we were shown to our room. I had booked a pool access room which was a god send in the heat, yes it was very very hot. The one thing that makes this hotel one of the best we have ever stayed in is the staff. From early morning til late at night they are all so nice. Nothing is too much trouble. On reception we really liked AJ and Donna had more than a few good laughs with them. The food was also really good, plenty to choose from at ever meal. The beach was beautiful, cleaned ever day and went on forever. There was plenty on sunbeds even though hotel was fully booked. Went into town a couple of times both using hotel shuttle and taxi, worth doing to go to market, quiet an eye opener. We did a few trips James Bond Island, Phuket at night and the National park all were good and well worth doing. On my husbands birthday a cake was brought to our room for him a nice touch. We came here to chill out and relax that's exactly what we did. One of the staff that we really really have to give praise to is April who works in the bar. She works so hard and ALWAYS has a smile on her face, a real credit to the hotel. We would recommend this hotel and can't wait to go back. Thankyou for making our first visit to Thailand so special.
Lovely peaceful location
Visited the Apsara in November for a two week holiday all inclusive. Firstly thank you to Mr Golf and Sam who made our stay even better than we had hoped for, the whole resort was absolutely spotless 24 / 7 the beach was also very clean and tidy, and great for long walks after breakfast (take water with you). As we was all inclusive and ate in the main restaurant for breakfast lunch and dinner, again we could not fault the variety and quality of the food (thanks to Ram for looking after us), each night the menu changes and even into the second week we were still experiencing new dishes. Thank you to April in the bar, again she took wonderful care of us, and I must thank Min as well. The hotel is located away from the town, so a trip in a taxi costs about £6 each way, the hotel dose run a shuttle bus three times a day, but be sure to book it. If you are going to book any trips, enquire at the front of the hotel first as they worked out half the price Thomson were charging for the very same trip, or if you go into town there are plenty of places to book from as well.
Wirbelbruch: Hotel entzieht sich der Verantwortung
Wir waren das 5. Mal im Apsara und hatten uns auf einen wunderschönen Urlaub gefreut. Leider kam ich in der letzten Woche vor dem Pool in der Villa zu Sturz und brach mir dabei den 4. Lendenwirbelkörper. Bis zum Eintreffen der Rettung dauerte es über 1 Stunde und die weitere Versorgung fand in einem " Ambulanzzentrum " statt. In weiterer Folge, da ich werden stehen, gehen und auch nicht schmerzfrei liegen konnte, ich 4 - stündlich Schmerzmedikamente einnehmen musste, erwartete ich mir Hilfeleistung, - vielleicht über das Normalmaß hinaus - vom Hotel, bzw. meinem Reiseveranstalter. Arzt -, Medikamenten- und Roomservicerechnung wurden vom Hotel übernommen (Wert ca. 300, 00 Euro), für eine weitere Unterstützung z. B. Heimflug fühlte sich niemand zuständig. Es war nicht möglich über die Hotelversicherung ein Upgrade für den Heimflug für 2 Personen zu erhalten. 50% für 1 Person für 1 Teilstrecke wurden angeboten. Damit hatte ich jedoch nichts angefangen, ich benötigte Hilfe in allen Bereichen. Ich solle mich an meine eigene Versicherung wenden, wurde mir geraten. Tagtäglich zogen sich die zähen Verhandlungen unter Schmerzen dahin und letztendlich hatte ich den Eindruck, dass alle nur die noch verbliebenen 4 Tage vor dem Heimflug vorbeigehen lassen wollten - denn aus den Augen, aus dem Sinn. Einige Tage nach meinem Unfall mussten die neu ankommenden Hotelgäste bereits ein Schreiben unterzeichnen, indem sie auf allfällige Regresse bei Unfällen verzichten. Ich habe den bereits angezahlten 6. Aufenthalt im Apsara storniert.
Fabulous Holiday
What a stunningly fantastic resort, spotlessly clean the staff all work tirelessly to keep it that way and always with a smile and a greeting. We stayed in a garden villa, just beautiful, immaculate and quiet. We were all inclusive and couldn't fault the food, good choice lots of variety from breakfast right through till dinner. Again the staff in both the restaurants were so good Beck and Jaja always having the drinks we normally ordered on the table before we had chance to order, very polite and friendly as were they all. It is quite the most beautiful resort we have ever stayed at. the view from the Napalai restaurant is just so lovely, what a way to start the day lingering over breakfast. Tuketa and Goy two of the staff there always ready with the coffee. A special thanks to A J and Golf in reception nothing was too much trouble. A real wow. Thanks to all. Bill & Jane in 907
GÉNIAL
Séjour du 24 / 12 au 05 / 01 / 2016 Cet hôtel est situé sur une plage splendide. Les chambres sont grandes, avec balcon, le ménage est bien fait. Restaurant sous forme de buffet avec un thème différent chaque soir. Plusieurs piscines SUPERBES de formes différentes. L'hôtel propose des navettes pour Khao Lak centre a 100 baht / pers. Donc pour un couple cela coûte moins cher que de prendre un Tuk Tuk. Au sein de l'hôtel une super équipe de masseuses au même prix que les massages sur la plage. La formule all inclusive est parfaite : on boit ce qu'on veut, autant qu'on veut jusqu'à 23h. Merci à April pour ses super cocktails. Le personnel de l'hôtel est absolument adorable. Tous les sévices sont à votre disposition et à prix très très raisonnable.... Bref, nous reviendrons